Dead Pixel on Brand New iPad 3G

Discussion in 'iPad' started by jw nyc, May 3, 2010.

  1. jw nyc macrumors 6502a

    Joined:
    Jan 31, 2008
    #1
    Just got my iPad 3G on Friday and just noticed a dead pixel on the right side of the screen. Called apple care and they made me an appt at a retail store. Will they replace my iPad or just replace the screen. This is very annoying!
     
  2. MiguelS macrumors regular

    Joined:
    Mar 15, 2010
    Location:
    San Jose
  3. wombat888 macrumors 6502a

    Joined:
    May 10, 2008
    #3
    If they replace anything, they'll replace the whole iPad. Then, they might replace the screen in yours and resell it as a refurb. I don't know what the cutoff is for replacement.
     
  4. nasa25 macrumors 65816

    Joined:
    Apr 11, 2010
    Location:
    canada
    #4
    I have a stuck red pixel in the top right hand corner of my 64 wifi. Noticed it a couple weeks ago but since it's out my typical viewing range i'm not too worried about it. Plus i'm in Toronto so it would be a major pain in the butt to return to Buffalo.
     
  5. jw nyc thread starter macrumors 6502a

    Joined:
    Jan 31, 2008
    #5
    It's a brand new device so I don't think it's unreasonable to expect it to not have any issues (especially with the hardware)!!
     
  6. harry*333 macrumors 6502a

    harry*333

    Joined:
    Jul 24, 2009
    #6
    I don't think there will be in-store repairs for at least a month or two
     
  7. fishepa macrumors regular

    Joined:
    Mar 9, 2009
    #7
    I have one dead pixel, but it doesn't bother me that much.
     
  8. jw nyc thread starter macrumors 6502a

    Joined:
    Jan 31, 2008
    #8
    Well they just gave me a brand new iPad. Great support at the genius bar.
     
  9. Zepaw macrumors 65816

    Zepaw

    Joined:
    Apr 18, 2010
    Location:
    MN
    #9
    Ya in most cases they are super helpful. Took my 8 month old iPod touch in with a problem and since it was still covered under AppleCare I got a new one right then and there.
     
  10. rdstoll macrumors 6502

    Joined:
    Jul 15, 2008
    #10
    Why do people insist on informing the board of a dud unit they've received. Just exchange it and move on.
     
  11. Buck987 macrumors 6502a

    Joined:
    Jan 16, 2010
    #11
    why waste a comment like this...no one will stop because you think they should

    You in fact have the option of passing over the thread.

    I like to hear about the great way apple treat customers. Its nice to see it when you pay premium prices.
     
  12. jw nyc thread starter macrumors 6502a

    Joined:
    Jan 31, 2008
    #12
    So that if someone else has the same issue they can search and see how someone else went about getting it resolved. Not that complicated to understand if you took a second to use your brain.
     

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