Dead pixel on my 1 week old imac...

Discussion in 'iMac' started by Xodd, Nov 25, 2009.

  1. Xodd macrumors regular

    Joined:
    Nov 16, 2009
    #1
    Got a dead pixel in the middle of my screen... only had this imac for a week.. sigh... Do you think they'll let me exchange it for a new one?:mad:
     
  2. kevhui macrumors regular

    Joined:
    Apr 24, 2008
  3. Fiolu macrumors newbie

    Fiolu

    Joined:
    Nov 21, 2009
    Location:
    Washinton
    #3
    just out of my curiousity, which model? size of screen?
     
  4. fruitpunch.ben macrumors 6502a

    fruitpunch.ben

    Joined:
    Sep 16, 2008
    Location:
    Surrey, BC
    #4
    I have no dead pixels but the 'y' key on my wireless keyboard is only intermittent. The are making me drive to m nearest apple authorized repairer to get it swapped out :(
    See above for its effects: there are two missing y's in there :mad:
    Should make m 4000 word paper that I'm writing tmrw very interesting!
     
  5. Xodd thread starter macrumors regular

    Joined:
    Nov 16, 2009
    #5
    Phew :p
     
  6. Xodd thread starter macrumors regular

    Joined:
    Nov 16, 2009
    #6

    It is the 21.5" higher end imac... sigh
     
  7. teerexx52 macrumors 68000

    teerexx52

    Joined:
    May 1, 2005
    Location:
    Florida West Coast
    #7
    Will they exchange it for one dead pixel?
     
  8. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #8
    I thought the 14 days is for return and refund. Though nothing wrong with a refund and then buying again.
     
  9. kevhui macrumors regular

    Joined:
    Apr 24, 2008
    #9
    I once tried exchange within 14 days. Apple Care did not ask a single question.
     
  10. appledyl macrumors regular

    appledyl

    Joined:
    Apr 20, 2009
    Location:
    USA
    #10
    You should be fine! Apple Care is quite nice. :):)
     
  11. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #11
    doubt it.

    there is a tolerance
     
  12. FocusedOne macrumors newbie

    Joined:
    Oct 28, 2009
    #12
    I had more than 10 dead/stuck pixels on the i7 I just received and sent it back. Several of them would change different colors (from red to green to blue). The largest spot looked like a small cluster of stuck pixels and was in the middle of the screen.

    It was a little disheartening that, in addition to the cluster, there seemed to be multiple, tiny color changing pixels as well as some that just looked like faint grey dots. I'm hoping that the screen I got was just particularly bad and that this is not the norm for their pixel QC.

    I will say that I ordered the Hitachi 2TB and it was dead silent. Also, the build quality of the machine was excellent - no burs in the aluminum or other manufacturing aberrations.
     

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