Dead pixel question

Discussion in 'MacBook Pro' started by JohnDoe98, Jul 9, 2012.

  1. JohnDoe98 macrumors 68020

    Joined:
    May 1, 2009
    #1
    After 3 weeks of a perfect screen, I now have a little white spot that is brighter then everything else. It looks like a comma "," and it's apparent on all backgrounds except a black background. A gentle rub did nothing to get it out. Rebooting and powering off are also useless. With the screen off and properly cleaned, there are no visual imperfections so this isn't a scratch but is an issue with the LCD.

    Does this sound like a dead pixel, or a few dead pixels adjacent to each other, to you?

    I guess if I can't fix it, to the Genius bar I'm bound.
     
  2. user418 macrumors 6502a

    user418

    Joined:
    Aug 22, 2010
    #2
    I think the Genius Bar is your best bet. Free inspection and diagnosis. That's hard to beat. Good luck on getting things straightened out.
     
  3. JohnDoe98 thread starter macrumors 68020

    Joined:
    May 1, 2009
    #3
    Yeah, I suppose you are right. It's just hard to schedule them in and they seem overloaded on weekends as there are no appointments, so if I could find a fix myself that'd be great. Google wasn't much help so I figured I'd ask here to see if anyone had good ideas.
     
  4. mobilehaathi macrumors G3

    mobilehaathi

    Joined:
    Aug 19, 2008
    Location:
    The Anthropocene
    #4
    A white spot that doesn't show on a black background? Odd.
     
  5. JohnDoe98 thread starter macrumors 68020

    Joined:
    May 1, 2009
    #5
    I know, if it was a dead pixel you'd figure it would show on black background, but it shows on everything except black.
     
  6. user418 macrumors 6502a

    user418

    Joined:
    Aug 22, 2010
    #6
    Yeah, really strange. I did a Google search also and turned up lots of pages regarding spots on screen. Read through several but found nothing to match your exact situation. Everything does seem to point to a dead pixel though.
     
  7. JohnDoe98 thread starter macrumors 68020

    Joined:
    May 1, 2009
    #7
    Well thanks for checking! :)
     
  8. Tritons macrumors 6502

    Joined:
    Jul 12, 2011
    #8
    If you can't see it on black it isn't dead pixel it's stuck.
     
  9. JohnDoe98 thread starter macrumors 68020

    Joined:
    May 1, 2009
    #9
    I guess. Well I was lucky and a Genius appointment opened up for first thing this morning. I brought it in and they said the display needs to be changed. They had no replacement models in stock, told me I was the first person to bring a Retina MBP in for repair, so they had to order the screen and that might take a while given it's brand new part. They'll call me when it gets in to do the repair. Apparently when it's out of warranty to change the screen is a 700$ repair.

    Ah well, at least I have a repair number and they are committed to fixing it now.

    Thanks for everyone's input.
     

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