Dead Pixel question

Discussion in 'iPhone' started by jp93, Jun 24, 2010.

  1. jp93 macrumors regular

    Joined:
    Jun 17, 2010
    #1
    Hey guys, I've been searching but to no avail.

    I found a single dead pixel on my iP4 screen and its really bothering me. I know it might be a little OCD but its a brand new phone and shouldnt have anything wrong with it.

    If I make an appointment at Apple, will they replace it?
     
  2. CJayC macrumors 6502

    Joined:
    Jun 2, 2010
    #2
    They will but not yet.
     
  3. jp93 thread starter macrumors regular

    Joined:
    Jun 17, 2010
    #3
    So if I just deal with it til July 14th or whatever then make the appointment, they should replace it? At not charge?
     
  4. ignign0kt macrumors member

    Joined:
    Jun 13, 2010
    #4
    I would bet money they won't replace your display for 1 dead pixel. Like most companies, they will prob tell you there needs to be a minimum amount
     
  5. saber45 macrumors member

    Joined:
    Jul 7, 2008
    #5
    Nope. Apple are great to early adopters. I got my iPad switched out at an Apple Store with no hassle at all.

    Book the appointment as soon as you can OP and don't take a refurb or repair as a good answer.
     
  6. jp93 thread starter macrumors regular

    Joined:
    Jun 17, 2010
    #6
    But the thing is, I need to keep my phone, I cant have the store take it when I'm waiting for a new one. They don't do they?
    I'm also weary of going now because i know that they wont have any stock available for a while.
     
  7. frostrambler macrumors member

    Joined:
    Sep 14, 2007
    Location:
    NYC
    #7
    Call Applecare, they will call the store and have them hold an extra one for you and let you come into replace it, just had a friend do it. They replace it on the spot.
     
  8. jp93 thread starter macrumors regular

    Joined:
    Jun 17, 2010
    #8
    I think ill just deal with it til the hype dies down. It's basically a non issue now, I only see it on white screens and its pretty much microscopic. I dont even think Apple would replace it if they saw it
     
  9. phixionalninja macrumors member

    Joined:
    Jun 23, 2010
    #9
    I just replaced the phone I picked up this morning. I thought it had two stuck pixels, but they actually turned out to be foreign matter under the glass. Regardless, I wandered in around 3:30, and wandered back out 15 minutes later with a perfect phone. They had a few in back that aren't in the normal boxes and don't have the cables/headphones with them, just for situations like mine.
     
  10. orijinal macrumors 6502

    orijinal

    Joined:
    Jun 6, 2005
    #10
    Had some junk under my screen (metallic flecks) so I sent it back for a return. Was being offered one of the non-retail box iPhone 4s but considering I didn't even have the phone for more than 24 hours, I'd rather return it and just purchase a new one (in a sealed retail box) to get piece of mind. Hence, I refused and returned.

    I know the ones they have on hand right now are new with a small part inside that was changed. To me, new is in a new box and not previously handled, so it was worth it for me to return and just purchase again due to this policy. I would have accepted one of the refurb box phones if this was past the 30 day return area (which is what they usually do), but for less than a day of owning a phone? No, thanks.
     

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