Dead Pixel question

Discussion in 'iPhone' started by jp93, Jun 24, 2010.

  1. jp93 macrumors regular

    Jun 17, 2010
    Hey guys, I've been searching but to no avail.

    I found a single dead pixel on my iP4 screen and its really bothering me. I know it might be a little OCD but its a brand new phone and shouldnt have anything wrong with it.

    If I make an appointment at Apple, will they replace it?
  2. CJayC macrumors 6502

    Jun 2, 2010
    They will but not yet.
  3. jp93 thread starter macrumors regular

    Jun 17, 2010
    So if I just deal with it til July 14th or whatever then make the appointment, they should replace it? At not charge?
  4. ignign0kt macrumors member

    Jun 13, 2010
    I would bet money they won't replace your display for 1 dead pixel. Like most companies, they will prob tell you there needs to be a minimum amount
  5. saber45 macrumors member

    Jul 7, 2008
    Nope. Apple are great to early adopters. I got my iPad switched out at an Apple Store with no hassle at all.

    Book the appointment as soon as you can OP and don't take a refurb or repair as a good answer.
  6. jp93 thread starter macrumors regular

    Jun 17, 2010
    But the thing is, I need to keep my phone, I cant have the store take it when I'm waiting for a new one. They don't do they?
    I'm also weary of going now because i know that they wont have any stock available for a while.
  7. frostrambler macrumors member

    Sep 14, 2007
    Call Applecare, they will call the store and have them hold an extra one for you and let you come into replace it, just had a friend do it. They replace it on the spot.
  8. jp93 thread starter macrumors regular

    Jun 17, 2010
    I think ill just deal with it til the hype dies down. It's basically a non issue now, I only see it on white screens and its pretty much microscopic. I dont even think Apple would replace it if they saw it
  9. phixionalninja macrumors regular

    Jun 23, 2010
    I just replaced the phone I picked up this morning. I thought it had two stuck pixels, but they actually turned out to be foreign matter under the glass. Regardless, I wandered in around 3:30, and wandered back out 15 minutes later with a perfect phone. They had a few in back that aren't in the normal boxes and don't have the cables/headphones with them, just for situations like mine.
  10. orijinal macrumors 6502


    Jun 6, 2005
    Had some junk under my screen (metallic flecks) so I sent it back for a return. Was being offered one of the non-retail box iPhone 4s but considering I didn't even have the phone for more than 24 hours, I'd rather return it and just purchase a new one (in a sealed retail box) to get piece of mind. Hence, I refused and returned.

    I know the ones they have on hand right now are new with a small part inside that was changed. To me, new is in a new box and not previously handled, so it was worth it for me to return and just purchase again due to this policy. I would have accepted one of the refurb box phones if this was past the 30 day return area (which is what they usually do), but for less than a day of owning a phone? No, thanks.

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