Dead pixel(s) Warrenty?

pazaakshark

macrumors newbie
Original poster
Oct 12, 2013
14
0
Hello everyone,

My Macbook Air seems to have a dead pixel/pixels (I can't tell if it is one or more) on the lower half of the screen. Usually I wouldn't mind or make a fuss but I do lots of web & graphic design working on light backgrounds in Photoshop etc. and always notice this white mark.

The Macbook is just under a year old. Would the apple store replace the panel under warranty?

Thanks!
 

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maflynn

Moderator
Staff member
May 3, 2009
65,937
32,287
Boston
Apple doesn't have a "stated" dead pixel policy but 1 pixel is too low for them to replace the unit. With that said, bring it in and see if the manager will do anything for you.
 
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studIOS5

macrumors 6502a
Oct 14, 2011
513
71
Oregon, OH
I have had my previous MacBook Pro serviced twice because of a similar problem, and my new MacBook Air serviced once because of this problem. Both machines cost in excess of $1000. I am not satisfied unless there are no imperfections on the screen. They have never once batted an eye when I took my computers in. They always just replace the top case of the computer and I leave a happy customer. Great apple service like always. As long as you are under warranty they shouldn't give you a fuss
 
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tom vilsack

macrumors 68000
Nov 20, 2010
1,880
62
ladner cdn
That would drive me nuts! Heck I took back a cheapo android tablet because of a dead pixel....take it in and demand perfection!
 
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