i have a macbook pro that is nearly a year old, i just took it in with several problems one of which was dead pixels on the screen. on friday i got a call from apple repair center telling me that the dead pixels were accidental damage from user, that i must of hit it with something. how could i of caused specific pixels to die? could i of poked them with a pen ( <- sarcasm ), really if i would of it hit from the front the screen would be cracked, if i would of hit it form the back then it would be bruised not dead pixels. so i dont know what to do, i picked my laptop up today and there still there, thinking of calling applecare or something like that, any ideas?