Dead Pixels on New 23" ACD

[imuk]

I got a new ACD last week. I noticed a slight misalignment of the LCD screen inside the aluminum frame, but decided that it was not bad enough to return it. Now, I noticed some dead pixels, (about 4) all on the left half of the screen. My question is, how many dead pixels are acceptable? Do you think I should return the screen?
(I only noticed the dead pixels after watching a movie when most of the screen turned black for the credits.)

 

[amoda]

return it, for being only 1week old it has too many problems. I belive that apple has a 3 dead pixel rule.

 

[BlizzardBomb]

If you noticed it when the screen went black they are stuck pixels not dead. You may get a replacement if they are all close together but with such a big screen Apple may give you a hard time. I think Apple say something like 8 stuck pixels?

 

[sunfast]

Isn't it possible to unstick stuck pixels somehow?

 

[CoMpX]

Take it back to the store, and explain to Apple that you spent a lot of money on this screen, and you expect it to be perfect. Make it a clear point that you are dissatisfied with your purchase.

 

[BlizzardBomb]

Isn't it possible to unstick stuck pixels somehow?

Sometimes... it's hit and miss really.

http://www.psp-vault.com/Article168.psp

Download that and have a go. Do not leave it on for too long or you run the risk of killing the surrounding pixels.

 

[Josias]

I though they had a 10 pixle limit. It's nice they made it 3. I'd return it right away.

 

[imuk]

Will return it.

Thanks for all your input. I just called the Apple store. They will send me a new one.

 

[Josias]

Thanks for all your input. I just called the Apple store. They will send me a new one.

Do you get to keep the old one. In such case, could I have it? Nah, congrats on your new ACD...

 

[West of House]

Sigh. I just cracked open my new ACD 30", and I swore to myself not to go hunting to see if it had some pixel problems. It seemed like I was in luck, just cruising around on it. Then I opened up a blank word document and I saw it... One single dead pixel right in the middle of the screen.

Red!

I had this same problem with the first 20" flat panel I ever bought. It drove me insane. I'm trying all the home remedies that I can, but right now, I'm just sad.

 

[Zwhaler]

^^^

Ouch! Gosh that would piss me off. Sorry to hear that.