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lugesm

macrumors 6502a
Original poster
Sep 7, 2007
572
9
I am planning to buy a 27" iMac, Core-i7, max clock speed, 8GB in the coming 2 weeks. I cannot get it locally which requires that I order it from Apple. No problem, under ordinary circumstances.

My fear: I could get the machine and it will have some dead pixels. My only experience with dead pixels was very annoying. In fact, they were not a big deal, but every time I turned the computer on the dead pixels was all I could see.:(

Question: Does anyone have experience with attempting to exchange a Mac with Apple when it has dead pixels? Does anyone know, for sure, what the Apple policy is?
 
I am planning to buy a 27" iMac, Core-i7, max clock speed, 8GB in the coming 2 weeks. I cannot get it locally which requires that I order it from Apple. No problem, under ordinary circumstances.

My fear: I could get the machine and it will have some dead pixels. My only experience with dead pixels was very annoying. In fact, they were not a big deal, but every time I turned the computer on the dead pixels was all I could see.:(

Question: Does anyone have experience with attempting to exchange a Mac with Apple when it has dead pixels? Does anyone know, for sure, what the Apple policy is?

dead pixels are rare these days. What you should worry about is the 'yellow tinting' issue or color uniformity issues. The yellow tint issue is very common. I have been through 3 imacs and 2 of the 3 had the yellow tint issue.

check this thread: https://forums.macrumors.com/threads/1155308/
 
dead pixels are rare these days. What you should worry about is the 'yellow tinting' issue or color uniformity issues. The yellow tint issue is very common. I have been through 3 imacs and 2 of the 3 had the yellow tint issue.

Dont tell him that lol. People never notice it before there told.
 
dead pixels are rare these days. What you should worry about is the 'yellow tinting' issue or color uniformity issues. The yellow tint issue is very common. I have been through 3 imacs and 2 of the 3 had the yellow tint issue.

check this thread: https://forums.macrumors.com/threads/1155308/

Every LCD manufactured today has varying tint issues. If you can't see it normally and it doesn't affect your quality of work, it's stupid to go looking for it. If I scoured my iMac up and down, front to back, I am sure I could find something that isn't 100% perfect.

OP, don't worry about it too much.
 
Dont tell him that lol. People never notice it before there told.

haha, I don't know how people can't notice it though. All you have to do is read black text on a white background and as your eyes move down the page, it becomes yellower. As soon as I turned on my third imac replacement I immediately noticed the yellowing on the grey start up screen and just shook my head, defective again.
 
Every LCD manufactured today has varying tint issues. If you can't see it normally, it's stupid to go looking for it. Don't make more worries for the OP.

well, ignorance is bliss. I didn't need anyone to tell me though that this was an issue, I just saw it.
 
well, ignorance is bliss. I didn't need anyone to tell me though that this was an issue, I just saw it.

Yep and not everyone can see it. Different people, different eyes, different variations from LCD to LCD, etc etc.
 
well, ignorance is bliss. I didn't need anyone to tell me though that this was an issue, I just saw it.

Well still doesnt make it an "issue" or a "known issue/defect". If apple is willing to replace it then thats on them and doesnt concur to it being a defect/issue.

Panels have to meet certain quality standards and some varying of color hue or "tint" is acceptable.
 
Closing Comment

My new 27" iMac arrived yesterday.

NO DEAD PIXELS. :D

Case closed.

Thanks for your comments.
 
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