Hey all,
I just bought a Samsung P2770H display at the beginning of the year. Tiger Direct sent me the first one which was DOA. So I sent the display back, and the sent me a new display which now has dead pixels (I'm fairly sure they are dead pixels). I've had the display for a little over a week.
When I first got the display, I didn't notice anything. A few days later I noticed something that was a little off. I thought it was just part of the wallpaper. Then I noticed it was appearing on the dock. Its approximately 1/2" tall.
Picture of the dead pixels
My brother told me to turn off the display, use a damp cloth to lightly push in on the area, then turn the monitor on, then slowly pull off and that should fix the pixels. But he couldn't say if its a permanent fix or not. I don't want to fix it, then whenever my warranty is up, have the dead pixels come back. Now that I noticed and figured out that the line is dead pixels, they stick out like a sore thumb.
So my question is, should I contact Tigerdirect or Samsung to have this issue fixed? Its a new display so there is a warranty on it. And since this is my second display 3 weeks that I've had issues from the Manufacturer with should I just request to get a different display (Although I think the lemon law is 3 products within a years time?)? Thanks in advance for any help.
I just bought a Samsung P2770H display at the beginning of the year. Tiger Direct sent me the first one which was DOA. So I sent the display back, and the sent me a new display which now has dead pixels (I'm fairly sure they are dead pixels). I've had the display for a little over a week.
When I first got the display, I didn't notice anything. A few days later I noticed something that was a little off. I thought it was just part of the wallpaper. Then I noticed it was appearing on the dock. Its approximately 1/2" tall.
Picture of the dead pixels
My brother told me to turn off the display, use a damp cloth to lightly push in on the area, then turn the monitor on, then slowly pull off and that should fix the pixels. But he couldn't say if its a permanent fix or not. I don't want to fix it, then whenever my warranty is up, have the dead pixels come back. Now that I noticed and figured out that the line is dead pixels, they stick out like a sore thumb.
So my question is, should I contact Tigerdirect or Samsung to have this issue fixed? Its a new display so there is a warranty on it. And since this is my second display 3 weeks that I've had issues from the Manufacturer with should I just request to get a different display (Although I think the lemon law is 3 products within a years time?)? Thanks in advance for any help.
