Dead pixels, will Apple exchange?

Discussion in 'iPad' started by xraytech, Jul 26, 2010.

  1. xraytech macrumors 68020

    Joined:
    Mar 24, 2010
    #1
    My iPad is a 1st Batch iPad and I finally noticed 3 dead pixels right in the middle of the screen. Noticed them right after removing my Power Support Anti-Glare overlay, which probably explains why I did't notice them earlier.

    Anyways will Apple do a swap, even after this long?

    Would appreciate an answer soon, I have an appointment at the Apple Store later today.

    UPDATE:

    NEW IPAD!!!

    Thanks everyone!

    Please close thread.
     
  2. Grainflow macrumors newbie

    Joined:
    Jul 23, 2010
    #2
    Yes, I bought a 23 inch display like 6 years ago when they were the bomb, it had a couple dead pixels and I returned it like 2 weeks later no prob.
     
  3. The Catalyst macrumors 6502

    Joined:
    Dec 4, 2009
    #3
    Really depends on the "genius" you end up talking to. Luck of the draw it sometimes seems. If you look closely and can actually find some dust under the screen, you'll have a better chance of a quick swap out.
     
  4. xraytech thread starter macrumors 68020

    Joined:
    Mar 24, 2010
    #4
    Oh forgot to mention that I do have one dust particle under the glass. So it's an easy swap then?
     
  5. The Catalyst macrumors 6502

    Joined:
    Dec 4, 2009
    #5
    Dust problems should be a quick/easy swap out (from what I've read around here).
     
  6. pelicanflip macrumors 6502a

    Joined:
    Jun 24, 2009
    Location:
    NYC
    #6
    Dead pixels + dust particles under the screen = swap for a new one.

    Just call in advance to make sure they have your specific size model in stock.
     
  7. xraytech thread starter macrumors 68020

    Joined:
    Mar 24, 2010
  8. xraytech thread starter macrumors 68020

    Joined:
    Mar 24, 2010
  9. The Catalyst macrumors 6502

    Joined:
    Dec 4, 2009
  10. xraytech thread starter macrumors 68020

    Joined:
    Mar 24, 2010
    #10
    WTF!!!

    Woke up this morning and the Backlight on replacement iPad was dead. Quickly set-up an appointment @ the Apple Store today. In the end, I got my second iPad replacement in as man days.

    AWESOME!!!
     
  11. AppleKash macrumors 6502

    Joined:
    Jun 27, 2009
    Location:
    South Texas
    #11
    Nice! Always like tales with a good ending lol!
     

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