Hi guys,
The other day I went to turn on my 13" retina MacBook Pro and it would start at all. It's about 18m old and i have apple care. I left the computer with the geniuses, who when they first looked at the computer said that it was the logic board and then repair was all covered. I just got a call from them and they said that the computer isn't covered due to liquid damage that was not picked up upon first inspection. They want to charge me $900 to fix it!
I have always looked after my computers and do not believe that the computer has ever come in to contact with any liquids, and no one else ever uses the computer.
I'm heading into the apple shop tomorrow to talk to them, does anyone have any advice on how best to handle the situation?
Cheers
The other day I went to turn on my 13" retina MacBook Pro and it would start at all. It's about 18m old and i have apple care. I left the computer with the geniuses, who when they first looked at the computer said that it was the logic board and then repair was all covered. I just got a call from them and they said that the computer isn't covered due to liquid damage that was not picked up upon first inspection. They want to charge me $900 to fix it!
I have always looked after my computers and do not believe that the computer has ever come in to contact with any liquids, and no one else ever uses the computer.
I'm heading into the apple shop tomorrow to talk to them, does anyone have any advice on how best to handle the situation?
Cheers