Dead/Stuck pixel

Discussion in 'MacBook Pro' started by ApplFTW, Jun 3, 2010.

  1. ApplFTW macrumors newbie

    Joined:
    May 28, 2010
    #1
    Well I had finally received my MBP today and was really excited to finally have it. I turn it on and the first thing I notice is that dead pixel in the lower middle of the screen. Just one freaking pixel.......but I already called apple care and they have a new one shipping out and mine is at a fedex.

    For the 15 minutes I did use it though I was happy haha, now the waiting game begins again...:(
     
  2. diazj3 macrumors 6502a

    Joined:
    Jan 19, 2008
    #2
    wow... that's great! Apple's customer service is usually amazing. It's good they're exchanging your machine, instead of enforcing their so-called "dead pixel policy"... which IMO is outrageous for a premium machine and its price. If Dell can have a zero dead pixel policy, why can't Apple?

    Have fun with your new machine!
     
  3. ApplFTW thread starter macrumors newbie

    Joined:
    May 28, 2010
    #3
    I hear ya man. This is my first Apple product and I was really happy with the customer service. Sucks waiting again but not really Apple's fault I guess since an LCD display can get dead pixels. Hopefully I'll have a dead-pixel free MBP by next week.
     

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