My beloved brother passed away suddenly last Friday at the age of 43. No health problems. We are devastated. I spent well over an hour with Apple tech trying to get someone to allow me to bypass the lock code so we can download his photos. They can't give us an exception. When someone dies, they should allow this as one I think. I don't know what to do. I have not tried anymore to get in because I don't want to lock the thing up and disable it. Is there ANYTHING I can do to bypass this so I can get his videos and photos? It's an iPad mini. I can get into his iTunes/iCloud account because I set everything up for him. (Im a bit of a geek but he was computer challenged) He never did a backup because he didn't know how. I just assumed everything would be on his photo stream but I don't think he had that selected because I don't see any iPad photos on his phone, which I CAN get into. So on his phone and on his iCloud I can't see IPad photos. I need to somehow bypass so I can get to his photos. If anyone could help me i would appreciate it.