deauthorize computer in itunes

[phatspider]

I have moved all my music across to another computer but when i try and play purchased content it says I have to deauthorize as have more than 5 machines

i only own 3 so can only think that itunes still see's one of my old machines as authorized. how can I sort this out??

 

[liketom]

goto iTunes page and support and e-mail them your user id and ask to deauthorise your account

will be done in less the 24 hours

 

[andysmith]

I could have sworn they other day there was a button to deauthorise all computers on the 'your account' page... now it's not there 😕

 

[Applespider]

I think the button to deauthorise all computers only appeared when you had the full 5 authorised.

 

[osprey76]

The "Deauthorize Computer" option is in the Advanced menu in iTunes.

I'm not sure if each account on a single computer counts toward your total or not. Seems possible that it might.

 

[liketom]

The "Deauthorize Computer" option is in the Advanced menu in iTunes.

I'm not sure if each account on a single computer counts toward your total or not. Seems possible that it might.

if like me you buy alot of macs and forget to deauthorise then you need to e-mail iTunes support for them to reset your account.

or if you do remember then advance and deauthorise computer is all that is needed

 

[Mitthrawnuruodo]

if like me you buy alot of macs and forget to deauthorise then you need to e-mail iTunes support for them to reset your account.

No you don't... the above mentioned deauthorize all sould be sufficient... 🙂

 

[sreedy]

No you don't... the above mentioned deauthorize all sould be sufficient... 🙂

Yes but that seems to have gone..... just checked my own account.... but I only have 1 authorized..... maybe as mentioned before it only becomes active when you have all 5 authorized.

EDIT: Might help if I actually follow the link Mitthrawnuruodo so helpfully gave us and then read the Apple Article!!!

Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have less than 5 authorized computers or if you have used this option within the last 12 months.

 

[Laser47]

another way which works for me is to advanced>deauthorize computer 5 times.