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gazfocus

macrumors 68000
Original poster
Jan 3, 2008
1,650
0
Liverpool, UK
I am trying to listen to music on my MBP with iTunes but it's saying I need to deauthorize at least one computer to do so. I have gone to my account and selected 'deauthorize all computers' and it says I can't do it until June 22, 2009.

Is there any way of getting round this?
 
You have to select Store -> Deauthorize Computer in iTunes on other computers that you've played the music on in the past. Otherwise? Wait.

And next time, only buy music without DRM.
 
yes and none of those responses were helpful! :rolleyes:

Fine, I'll spell it out for you. You can individually deauthorize any computer from your iTunes account anytime you want. You can deauthorize all computers once a year. Obviously, you have authorized 5 computers since July or whenever it was so, either deauthorize one you no longer use or, wait.
 
Fine, I'll spell it out for you. You can individually deauthorize any computer from your iTunes account anytime you want. You can deauthorize all computers once a year. Obviously, you have authorized 5 computers since July or whenever it was so, either deauthorize one you no longer use or, wait.

My question was, is there any way round the deauthorize all only once a year problem.

I only have access to 2 computers and always have, so I don't understand why I am having this problem as I've bought music and listened to it on this particular computer before.
 
Just to update you if you're interested, I emailed iTunes Support and I got an email back this morning from a very helpful guy saying that he has deactivated all computers associated with my account and also sent me a list of the computers that had been activated.

Very helpful and as usual, excellent customer service from Apple :D:D:D
 
Usually you will get far better service from a real person than from a machine. Chances are he's talked to a half-dozen people with your problem today.
 
Just to update you if you're interested, I emailed iTunes Support and I got an email back this morning from a very helpful guy saying that he has deactivated all computers associated with my account and also sent me a list of the computers that had been activated.

Very helpful and as usual, excellent customer service from Apple :D:D:D

Did they send you a list with names and addresses where you can find the computers? :eek:
 
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