Deauthorize computer in iTunes

Discussion in 'Mac Basics and Help' started by gazfocus, Dec 27, 2008.

  1. gazfocus macrumors 68000

    gazfocus

    Joined:
    Jan 3, 2008
    Location:
    Liverpool, UK
    #1
    I am trying to listen to music on my MBP with iTunes but it's saying I need to deauthorize at least one computer to do so. I have gone to my account and selected 'deauthorize all computers' and it says I can't do it until June 22, 2009.

    Is there any way of getting round this?
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #2
    You have to select Store -> Deauthorize Computer in iTunes on other computers that you've played the music on in the past. Otherwise? Wait.

    And next time, only buy music without DRM.
     
  3. iVeBeenDrinkin' macrumors 65816

    iVeBeenDrinkin'

    Joined:
    Oct 17, 2008
  4. gazfocus thread starter macrumors 68000

    gazfocus

    Joined:
    Jan 3, 2008
    Location:
    Liverpool, UK
    #4
    yes and none of those responses were helpful! :rolleyes:
     
  5. iVeBeenDrinkin' macrumors 65816

    iVeBeenDrinkin'

    Joined:
    Oct 17, 2008
    #5
    Fine, I'll spell it out for you. You can individually deauthorize any computer from your iTunes account anytime you want. You can deauthorize all computers once a year. Obviously, you have authorized 5 computers since July or whenever it was so, either deauthorize one you no longer use or, wait.
     
  6. gazfocus thread starter macrumors 68000

    gazfocus

    Joined:
    Jan 3, 2008
    Location:
    Liverpool, UK
    #6
    My question was, is there any way round the deauthorize all only once a year problem.

    I only have access to 2 computers and always have, so I don't understand why I am having this problem as I've bought music and listened to it on this particular computer before.
     
  7. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #7
    I've had this problem with locked music as well. I only have a few songs, and suffice it to say that number is unlikely to increase.
     
  8. mpshay macrumors 6502

    Joined:
    May 19, 2008
    #8
  9. gazfocus thread starter macrumors 68000

    gazfocus

    Joined:
    Jan 3, 2008
    Location:
    Liverpool, UK
    #9
    Just to update you if you're interested, I emailed iTunes Support and I got an email back this morning from a very helpful guy saying that he has deactivated all computers associated with my account and also sent me a list of the computers that had been activated.

    Very helpful and as usual, excellent customer service from Apple :D:D:D
     
  10. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #10
    Usually you will get far better service from a real person than from a machine. Chances are he's talked to a half-dozen people with your problem today.
     
  11. Sigur macrumors regular

    Sigur

    Joined:
    Nov 4, 2008
    #11
    Did they send you a list with names and addresses where you can find the computers? :eek:
     
  12. John Doe 57 macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #12
    God I hope not!
     

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