I know this question has been posted before, but I would like a specific answer if anyone has one.
Long story short, a friend's dad died recently and his iPad was locked to a specific iTunes account to which they have no access to. Don't even have access to this person's email account either.
If the family were to provide a Death Certificate and/or a Court Order to erase the iPad, would they be able to do it at an Apple Store? Or even sending the thing to Cupertino?
Very frustrating that a daughter can't use her deceased father's iPad because of a silly password. I know security measures are in place to deter thieves from doing this, but there should be someone at Apple who can help with this. Otherwise, after the Restore in iTunes, this iPad might as well be a paperweight.
Long story short, a friend's dad died recently and his iPad was locked to a specific iTunes account to which they have no access to. Don't even have access to this person's email account either.
If the family were to provide a Death Certificate and/or a Court Order to erase the iPad, would they be able to do it at an Apple Store? Or even sending the thing to Cupertino?
Very frustrating that a daughter can't use her deceased father's iPad because of a silly password. I know security measures are in place to deter thieves from doing this, but there should be someone at Apple who can help with this. Otherwise, after the Restore in iTunes, this iPad might as well be a paperweight.