Decided to return our iPhones today....

Discussion in 'iPhone' started by Merlyn3D, Jul 7, 2007.

  1. Merlyn3D macrumors regular

    Joined:
    May 15, 2006
    #1
    ...Well after using them for a week, I agree wholeheartedly that this device will change the mobile industry, but the lack of 3G as well as other current shortcomings of the iPhone just make it an easier for my gf and I to go back to our treo 750's. For one thing, call quality (over bluetooth as well) seems much more solid on the treo, as does signal strength. The lack of a 3G option was a real disappointment as well, as whenever we got anything less than 4-5 bars on the iPhone safari just seemed to stall while downloading a webpage.

    PIM functions, while so incredibly cool looking and pretty, just aren't up to par with other smartphones right now. A prime example is that when you have an appointment in your iPhone calendar with a reminder, the reminder alerts you once with a tone that's not nearly loud enough, but never seems to remind you again. No repeating alerts, no snooze, no dismissing. Funny thing is that all these functions seem to be in the alarm clock, but not the calendar alerts....what happened here apple? Also, you should be able to pick your tones for things like emails, messaging, calendars, etc.

    I also noticed that bluetooth on the iPhone was not nearly as strong as on the treo 750. With the 750, we could be on our headsets and have a wall between me and my phone with no static, with the iPhone, the other end hears a garbly voice while I would hear static. I'm also severely disappointed in the lack of an OBEX profile for bluetooth. I couldn't even transfer my vCard to a coworker the other day or receive one from him. Every other smartphone does this. Tethering is also not enabled, and I doubt it will ever be. What's the point of Bluetooth 2.0+EDR if it doesn't make use of it at all? A2DP should have been available as well.


    I hate that I can't trust the signal bars on the iPhone. They're not a good representation of what signal you're actually getting. At one point I stood in one spot and the signal bars jumped from 5 to 2 to 5 to 1 then dropped the call.

    I have no complaints about the keyboard, in fact I loved it. It's an even better keyboard to use than the treo keyboard after you've had a couple beers! I do wish it made an appearance in your contacts screen though, so you could search through them easily.

    My last real big issue with the iPhone is really just the restricted feeling of it. You get an iphone and sure you can put your sim card in another phone and use data and sms, but everytime you call voicemail you'll get a silly text message, MMS will no longer be provisioned, and the whole point of SIM cards on GSM really seems to be lost. When you put your sim into any phone other than the iphone, it feels like all the features just aren't enabled because of this. Oh, and I don't like the fact that the iPhone won't give you the standard GSM network options that all other GSM phones seem to give you, like the ability to change how long to wait before the network forwards your call to voicemail. I had to use another phone to change these options when I should have been able to do it from my iPhone. The iPhone should just be another GSM phone, lock it if you want, but all this proprietary plan crap just stinks, both switching to it and then switching away from it. It's so much more trouble than it really needs to be.

    Oh, I should also add....the antenna being on the bottom of the phone is a questionable design. I wouldn't know where else to put it, but many many people hold the phone there, and if you actually go to the field test screen of the iphone, you'll notice at least a 10dBm difference between when your hand is holding the phone at the bottom versus holding it at the top. I think this is the cause of some of the dropped calls I had, but even holding it at the top the RF didn't seem as strong as the 750, which held a call when the iPhone could not.

    And apple should have released an update this week to increase the in call volume. The earpiece is not loud enough (for the phone being the killer app on this phone), and the speakerphone volume is quite simply laughable.

    Also, Apple really needs to open up to 3rd parties. Imagine the kinds of applications you'd see on the iPhone when this happens. The iPhone will NEVER reach anywhere close to its full potential until any developer can write any application they want for it (just like the Palm). With the functionality (or lack thereof) of the iphone right now, I just can't justify $600+tax on it.

    I will be back, though, for version 2 of the iPhone when they put in (hopefully) GPS and 3G.
     
  2. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #2
    Good point about the Apple bars not representing what signal you have.

    I have had 2 calls dropped in the middle of conversations and when I looked at the bars, they were full ranged.

    Also had some choppy service with bars at full range....

    But, overall...I get fine service.
     
  3. tttexxan macrumors 6502a

    Joined:
    Jun 25, 2007
    #3
    Sorry to hear that....I have not had one dropped call since owning the phone. I have stated many times to friends the Iphone is not intended to be like the palm or smartphone on the market right now...Version 2 probably wont as well so you might be returning those also...I came from a treo and the palm platform was WAY too unstable...Everyday the Treo would reset itself or I would have to perform a soft reset. Many times data would be lost and never used all the third party applications.

    The iphone works out great for me since Im not trying to use it as a planner...As steve job stated its a phone and its an ipod......He didnt say its a phone and a kick ass pda.

    So what you see is what you get...Basic email, itunes, phone, Great internet, and widgets that marvel current technology..

    Im not a bluetooth user infact I think those dorky headseats need to all be burned...

    Hate to lose ya as a iphone user and I also look forward to 3G but my edge network in Fort Worth/Dallas is quite good
     
  4. Sobe macrumors 68000

    Sobe

    Joined:
    Jul 6, 2007
    Location:
    Wash DC suburbs
    #4
    I think a large part of how happy people are with their iPhone is what their past experience was and what phone they are migrating from.

    The "problems" with the iphone and the lacking features are still better than the phone I had. That contract just ended in May. So to me, whatever the problems it might have I'm comparing it to a far less feature rich alternative, not a Treo or some 3G option with all the bells and whistles.
     
  5. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #5
    Agree completely.

    The phone that people are coming from is going to be a big factor, imo, to how happy they are with their iPhone.

    A few friends of mine got the iPhone from Blackberry type phones and most are happy but none are THAT excited...though none would switch either :D

    But myself and others are coming from terrible Verizon phones with no real internet activity worth a crap and just average phone interaction of any kind.

    Along with my very happy past with Apple, I am enjoying it even with its faults.
     
  6. Kinmar macrumors newbie

    Joined:
    Jul 5, 2007
    #6
    "the reminder alerts you once with a tone that's not nearly loud enough, but never seems to remind you again. No repeating alerts, no snooze, no dismissing. "

    There is an option for "Second Alert" when your setting up your calendar event.
     
  7. AppleIntelRock macrumors 65816

    AppleIntelRock

    Joined:
    Aug 14, 2006
    #7
    Sorry to hear youre returning your iPhone... As I was responding to this post, my iPhones safari quit :( haha. However, as it stands I couldn't see going back to any other smart phone after using this device, even with all of its short-comings. I'll be waiting for another revision as well... Im excited for 3g as well as a more stable os (hopefully we wont have to wait for rev2 to get this)
    -air
     
  8. Merlyn3D thread starter macrumors regular

    Joined:
    May 15, 2006
    #8
    I shouldn't have to specify. The Phone/PDA should alert me until I dismiss or snooze it, just like every other PDA with a calendar function.


    And believe me....it's not easy, that interface is absolutely beautiful, just a sheer joy to use, like my MBP, but it just doesn't work for me and my gf.
     
  9. servognome macrumors newbie

    Joined:
    Feb 26, 2005
    #9
    I totally agree. Coming from a Razr, there is so much more I can do with my iPhone and it is much better in terms of useability.
    However, my co-workers can do more "productivity" oriented activies with their windows based smartphones.

    The platform is second to none, but I think the apps "lock down" is holding the iPhone back.
     
  10. mac jones macrumors 68040

    Joined:
    Apr 6, 2006
    #10
    I would think that the iPhone would be one of the most easily adaptable devices.
    Most of it's interface is software, and considering Apple is the author of this it is not tied down to MS or Palm.

    The phone you return today could very well change into the phone you desire overnight.

    Should be dam* interesting.
     
  11. iMetalG5 macrumors 6502a

    Joined:
    Apr 13, 2005
    #11
    i am probably going today to return my iPhone :( not because i'm not happy with it but ATT has HORRIBLE service in my area. I can't stand it. I'm glad I did not cancel my Verizon (Treo 700wx) account just yet. oh well. at least I got a good taste of it for a week. boohoo, i wish it worked out for me... i really do i'm so depressed.
     
  12. Lord Blackadder macrumors G5

    Lord Blackadder

    Joined:
    May 7, 2004
    Location:
    Sod off
    #12
    It will take time to asses the iPhone's success; I think the hardware is a winner,though.

    My answer to the complaints about GPS would be that Apple probably felt it necessary to omit to keep the costs down and get the product out by their deadline.

    I'm curious to see what the next rev. of the device looks like feature wise, though that probably won't show up for some time.

    I won't be getting one anyway, handheld multimedia/smart phones aren't my thing. I certainly would consider a dedicated iPod version though.
     
  13. LillieDesigns macrumors 6502

    LillieDesigns

    Joined:
    Oct 18, 2005
    Location:
    Los Angeles
    #13
    I'm all for the iPhone, but even though Steve didn't say in the exact words "it's a killer PDA," he did throw that graph on the board showing how current phones are either smart and hard to use or dumb and easy to use and that the iPhone was both smart and easy to use. So when people use the argument it's not intended to be a smartphone, it was revealed as a revolutionary device and many people believe it isn't.

    I personally think what it does is amazing and being locked on one carrier w/ only Web 2.0 sucks, but it somewhat needed to keep the user experience at its best. However, they need to work some bugs out and give people a few fixes before I'd call it perfect.
     
  14. Cybergypsy macrumors 68040

    Cybergypsy

    Joined:
    May 16, 2006
    Location:
    Central Florida!
    #14
    I love mine and have no issues at all, but its not for everyone, some people feel its to expensive to own, i would have paid twice the price for this phone...
     
  15. MacbookSwitcher macrumors 6502

    MacbookSwitcher

    Joined:
    Mar 13, 2007
    #15
    I also have horrible coverage in my apartment with AT&T, but then again so did my Treo 750. I get dropped calls regularly with both phones from my apartment (but not so much when I'm out. My apt. is a dead spot)

    The Treo 750 is a respectable phone, but it is like 1976 compared to the iPhone, which is 2007 and beyond. I can use either by swapping my SIM back and forth, and I prefer the iPhone by far without question.

    Why do I like the iPhone over the Treo 750:

    Sleeker interface
    Thinner body
    Far superior web experience
    Far superior email experience
    Far superior photo experience
    Far superior music experience
    Much more internal storage
    Convenient widgets
    Better technology - auto screen rotation, sensor to turn the screen off while on call

    But to each his own. If you like using the 750 better, then by all means use it.
     
  16. kdarling macrumors demi-god

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    Cabin by a lake with snow softly falling
    #16
    All devices use software, and can get upgrades. Witness the recent change from WM5 to WM6.

    The difference is, other devices have more dedicated buttons, including soft programmable ones, that you can use for common functions.

    One example that I'd love to see on the iPhone, is an external WiFi-ON-OFF switch. Makes it a lot easier to flip its state, than to drill down through menus.

    Except in this case, it's currently tied down to ONLY what Apple makes. MS or Palm owners also have the choice of third party software.
     
  17. jg2000 macrumors member

    Joined:
    Jul 2, 2007
    #17
    i would keep in mind that apps are written as we speak, so the limits of the iphone have nowhere near been set OR tested.

    Did none of you read the article stating that 3G could very well be part of the phone already and can be unlocked via future firmware updates.

    I would think twice before returning anything, the best is yet to come.
     
  18. Lord Blackadder macrumors G5

    Lord Blackadder

    Joined:
    May 7, 2004
    Location:
    Sod off
    #18
    Apple is always big on tight control over what it runs on its hardware, but give the iPhone time - it's only been a week or so. I think we'll see more software as time passes.
     
  19. skinnylegs macrumors 65816

    skinnylegs

    Joined:
    May 8, 2006
    Location:
    San Diego
    #19
    As much as I hate to admit it.......outstanding post, Merlyn.

    I'm choosing to keep my iPhone but your points are all valid. One of my biggest complaints is with Calendar. You see, I'm a visual 'kinda guy and I have created a number of calendars within iCal and each calendar has a different color. For instance, I have a "Pending" calendar which is colored blue. I also have a "Completed" calendar which is colored black. This way, when I look at iCal I get a visual cue as to which tasks/appts. are pending and which are completed. When I complete a task/appt. I simply change which calendar it resides in. It may sound like a lot of work but it is a system that works for me. Some 'peeps would say, "why don't you simply delete the task/appt. when it's done?" Well....I prefer to have a history of what I did and when I did it for reference.

    Anyway, to make a long story longer (LOL), there is no way within the iPhone to change the calendar of an event and this really bums me out. It's nice to see what I have to do but it would be nicer if I could change the calendar (within iPhone) after I've done it.
     
  20. puckhead193 macrumors G3

    puckhead193

    Joined:
    May 25, 2004
    Location:
    NY
    #20
    link to that article? this is one of my main reason to hold out...
     
  21. jg2000 macrumors member

    Joined:
    Jul 2, 2007
    #21
  22. megfilmworks macrumors 68020

    megfilmworks

    Joined:
    Jul 1, 2007
    Location:
    Sherman Oaks
    #22
    Sometimes I feel like I am in a parallel universe. I have no battery issues,
    my volume on the receiver is so loud that I have to keep it turned down for all but the nosiest places (I work at an airport). No glitches, it does everything promised and more and for a very reasonable price.

    The only thing that makes any sense is we have a limited number of bad apples coupled with some basically stupid early users. I guess with figures sold of 1,000,000+ there has to be a few here and there.

    How do you know the dropped calls (2?) were caused by the iPhone...that's a big jump. What about the other caller, crowded cell site, fringe area, etc.?
     
  23. jg2000 macrumors member

    Joined:
    Jul 2, 2007
    #23
    i think it's fine that you're holding out, but have you tried the iPhone using EDGE or Wifi? it's nowhere near as slow as it used to be. On the other hand, how fast do you need a phone to be? It's not a a primary source for the web, it's more of a convenience. You're not supposed to use it like you would a desktop machine, THAT'S where the frustration of speed would be an issue.

    i'm really surprised with all the 3G complaints, in fact it's getting quite annoying. I think apple did their research and is not surprised that so many people are complaining about the lack of this feature. That's why I wouldn't act so fast on returning it. Again, there has been no updates, it's only been a week, give it time. I hope you're all not thinking that there will be a version 2 anytime soon. Leopard is being released in late Oct and the iPhone is already running it, that should be a huge clue.
     
  24. Andrmgic macrumors 6502a

    Joined:
    Jun 27, 2007
    #24
    yeah, the volume on mine is plenty loud as well.. I had to cut it down due to a complaint from someone on the other end of the phone.

    Then again, perceived loudness is entirely subjective when it comes to things like phones. Someone else could hear the phone at the same level as me and consider it barely louder than a whisper.

    Here's hoping version 2 holds the features you're looking for, Merlyn.

    I agree with the others in saying that you have made an outstanding post, got your point across and you have valid reasons for returning the phone and not inflammatory at all.

    If only other people who were unhappy with things could express that in such a manner, the internet would be a very different place :)
     
  25. DaffyDuck macrumors 6502

    Joined:
    Jun 18, 2007
    #25
    I have a Windows mobile phone (Audiovox SMT5600) and it cannot be upgraded from WM5 to WM6 without expecting lots of problems. Other phones are even less upgradable.
     

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