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martin2345uk

macrumors 65816
Original poster
Jan 6, 2013
1,447
1,174
Essex
848acdaba365584c6967183bd95a3d70.jpg



I opened an attachment in outlook, clicked on a link and it’s telling me I need to reinstall mail what on Earth. Is there a fix coming for this?
 

stan1028

macrumors regular
Oct 12, 2011
118
71
Another issue is also when drafting a new email and if there are mail accounts on the system turned on, iOS Mail kicks into place although I have selected a third-party mail app as default.
 

martin2345uk

macrumors 65816
Original poster
Jan 6, 2013
1,447
1,174
Essex
A different yet presumably related error comes when I tap an email address in Twitter:

b92a692c34ff6f6f64d65fc7ed01e8c4.jpg
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,460
Sounds like Mail is still being treated as the default app -- seems like there are still some issues with the whole default app functionality:
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,460
Apple supports solution is to reinstall outlook...
Sounds like potentially turning off the default option for it and turning it back on might work, as reinstalling might. However it seems that there might still be an issue with the default option being reverted when an app is updated and/or when the device is restarted.
 

martin2345uk

macrumors 65816
Original poster
Jan 6, 2013
1,447
1,174
Essex
The default email app remains Outlook at all times on mine, but the phone still prompts me to reinstall Mail when clicking an email address...
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,460
The default email app remains Outlook at all times on mine, but the phone still prompts me to reinstall Mail when clicking an email address...
Seems like that implies that Outlook isn't being treated as the default mail app.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,460
Are you running the latest iOS 14 release? I know with iOS 14, this was a problem and was (supposedly) fixed with 14.01 I believe.
Seems like there are still some inconsistencies that remain for at least some people when it comes to default apps even With iOS 14.0.1.
 
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