Defect bracelet

Discussion in 'Apple Watch' started by MacLilja, Aug 15, 2015.

  1. MacLilja macrumors regular

    Joined:
    May 26, 2015
    #1
    Has anyone experienced defect bracelets and how did you solve it? I have the steel black one and there are two parts that you click to fasten it. One of them clicks in fine but the other dosn't click and seems to squeeze down instead of clicking down it that makes sence.

    Anyhow what I'd like to know is if I have to return the watch as well or just the bracele to Apple to get it replaced.
     
  2. iEric007 macrumors regular

    iEric007

    Joined:
    Jan 29, 2007
    Location:
    Orange County, California
    #2
    Just take it to the Apple Store Genius Bar. They'll order you a new bracelet (if they don't have in stock) and call you when it comes in to swap it out. You keep your watch while the bracelet comes in.

    Good luck.
     
  3. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    Yep my Black band had the exact same problem. One side would click easy the other side was very hard to do. Apple knows about the problem and will replace your band.
     

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