Defective 3GS Headphones

Discussion in 'iPhone' started by jaycarroll, Jul 8, 2009.

  1. jaycarroll macrumors regular

    Joined:
    Jun 19, 2009
    Location:
    Denville, NJ
    #1
    Anyone else notice connection issues with the headphone jack? If I even touched it while on a call it would cause all types noise and static.
    I made a Genius Bar appt and the guy agreed and gave me a replacement - which we proceeded to test, same issue. He then pulled out another replacement which then seemed to sound better. So, I took that and left.

    HOWEVER, I didn't notice until today that the second replacement was actually the older headphones without the volume control... *sigh* So, back to the 'Genius' Bar I go, this time with lockup/crash issues as well.
     
  2. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #2
    Yup, bad headsets are quite difficult to deal with at the Apple Store. The genius should have given you a NEW replacement and not the one behind the counter. Could be your headphone jack and that would require a new iPhone....:eek::eek::eek:
     
  3. jaycarroll thread starter macrumors regular

    Joined:
    Jun 19, 2009
    Location:
    Denville, NJ
    #3
    It was 'new', as far as I could tell. Packaged and wrapped with the clear plastic cover in both instances. We tested the pair behind the counter and they worked fine - which is what prompted him to replace the headphones rather than the iphone.

    The thing is, I know he was checking part numbers in the drawer when he grabbed the replacements - so either it was packaged wrong or he intentionally gave me the older version. :rolleyes:
     

Share This Page