Defective Home Button

Discussion in 'iPad' started by tumama, May 11, 2010.

  1. tumama macrumors newbie

    Joined:
    May 11, 2010
    #1
    Hi, my friend sent me my brand new Ipad 16Gb Wifi, which I'm guessing has a defective home button, beacuse I have to press it very hard or many times to close an app. I live abroad and I cannot sent it back to the store. Any suggestions how to repair it?
     
  2. emaja macrumors 68000

    Joined:
    May 3, 2005
    Location:
    Chicago, IL
    #2
    Why would you want to repair an item that is brand new and still under warranty?

    Take it in and get it replaced.
     
  3. nj-mac-user macrumors 6502

    nj-mac-user

    Joined:
    Jun 1, 2009
    Location:
    New Jersey
    #3
    I'm guessing because he lives abroad and it has yet to be released overseas, eliminating that option.
     
  4. emaja macrumors 68000

    Joined:
    May 3, 2005
    Location:
    Chicago, IL
    #4
    Since it wasn't mentioned as an obstacle, there would be no reason to assume that, but a little more info on that matter would certainly clarify things.
     
  5. nj-mac-user macrumors 6502

    nj-mac-user

    Joined:
    Jun 1, 2009
    Location:
    New Jersey
    #5
    Actually, he literally wrote "I live abroad and I cannot sent it back to the store." Lol
     
  6. steel magnolia macrumors regular

    Joined:
    Jan 12, 2008
    Location:
    South Florida/ N.C.
    #6
    You may have to wait until end of May and then return to store there. I don't think you will have any problems exchanging as long as you have receipt. I don't know of any way to "repair" a home button. Sorry and good luck to you.

    Patty
     
  7. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #7
    Can he send it back to his friend, who can take it back to the store? Sorry, but that's the only thing I can think of.

    Actually, I've never needed to show a receipt to get service for an Apple product under warranty, they just look up the serial number and it shows whether or not it's under warranty. And yes, that would work if the OP is in one of the countries where the iPad goes on sale at the end of May, but he didn't say which country he's in.
     
  8. emaja macrumors 68000

    Joined:
    May 3, 2005
    Location:
    Chicago, IL
    #8
    WTF was I reading then - LOL!

    Ignore me since I am obviously an idiot x2.
     
  9. tumama thread starter macrumors newbie

    Joined:
    May 11, 2010
    #9
    I live in Peru, which has an "Apple Store" (not oficial) but the Ipad is not scheduled for release here. The problem sending it back to my friend is that when she sents again the Ipad, it has to pay customs tariff (around USD 100) again. :(
     
  10. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #10
    Can't she declare it as "used"? The replacement comes in a white, unmarked box, so it won't look "new." An additional idea is to have her write your name as the sender, so it looks like you are sending the package to yourself. I've done that when I was actually moving from one country to another, and it was enough to convince the customs officials not to charge any tariff.
     

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