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Defective iPhone XS Max Red leather case?
- Thread starter bstocks32
- Start date
- Sort by reaction score
If there’s no Apple store near you I’d jump on chat and ask them for a replacement. And ask if they can bump you if there are backnorders since they messed up QC. They’re available until 9pm Pacific time so you can do it now. Those don’t looke like normal variations in the leather, though I’m no leatherologist - I dropped out of leathrology school :/
I just got done chatting with Gelo who was EXTREMELY rude! He told me to go to an Apple Store to replace it (after I told him 5 times the nearest store os 2 hours away) or he said to purchase a new one and return the old one for a refund. I told him I will not be spending more money (my original case was split with a gift card). I asked to speak to a manager 5 times and he kept ignoring me. I will be calling in the morning.
JamiLynee
macrumors 6502
It's a real b**** sometimes but if it's THAT important to you, you might have to make the trek
To be honest, the leather case is the least type of case you want to be OCD with due to the wear and patina.
The only issue I had with a leather case is it did not fit the phone properly so it would like come off as I was pulling the phone out of my pocket.
The only issue I had with a leather case is it did not fit the phone properly so it would like come off as I was pulling the phone out of my pocket.
I have returned many of these Apple leather cases because of blemishes or down-right strange striations. The leather really is super thin.
ucfgrad93
macrumors Core
JamiLynee
macrumors 6502
I live an hour one way to an Apple store. I make the trek every time I have an issue. Husband rolls his eyes but he's on board