hi, my wife bought a mini 4 at Best Buy yesterday. The screen has some horizontal lines and seems to be defective. Can I take this to an Apple Store for replacement or do I have to go to Best Buy? I'd rather go to apple. Thanks.
hi, my wife bought a mini 4 at Best Buy yesterday. The screen has some horizontal lines and seems to be defective. Can I take this to an Apple Store for replacement or do I have to go to Best Buy? I'd rather go to apple. Thanks.
Return it to Best Buy, as you are with in their return policy. They will either refund the purchase or return it for a new unit. If you were outside your return period with Best Buy and you went through Apple, they would only issue you a warranty replacement Mini.
Honestly I actually like Apple's replacement devices.
So, interesting. I took it to the Apple Store. They said that they "could" replace it, but we were urged to take it back to Best Buy. Something about how the box wouldn't match the serial number of the new one. It was kind of a weird reason. Wouldn't they just give me a new iPad in a new box?