Defective UPS?

Discussion in 'Mac Accessories' started by jwt, Feb 19, 2008.

  1. jwt macrumors 6502

    Joined:
    Mar 28, 2007
    #1
    This morning I returned home to hear my APC UPS emitting a constant tone and the Power On light was unlit. From the guide that comes with the unit, this means that there was an overload shutdown while on the battery. This implies two things: 1) There was a power failure somewhere in the building, which there wasn't because no clocks reset; and 2) That lot's of power was being used while it was on battery, but my machine was in sleep mode.

    This UPS is only 3 days old, and this is my first experience with a UPS. I'm wondering if there is some kind problem with the unit.

    Also, it seems the mac pro has some kind of built-in fail safe in case of a power failure. When I switched the machine back on, my desktop came up right away, but it was in a low intensity gray-scale, and there was a progress bar showing it coming back up to a normal state. At that time, the color and normal intensity was reinstated.
     
  2. Makosuke macrumors 603

    Joined:
    Aug 15, 2001
    Location:
    The Cool Part of CA, USA
    #2
    It sounds like you got a DOA unit; generally UPSes are pretty smooth. I assume you went through the full startup procedure, which usually involves hooking up the batteries and maybe pre-charging--you might double-check the battery connection before calling customer support.

    As for the gentle reboot, that's safe sleep; the system saves the contents of RAM before sleep, so if it gets unexpectedly powered down it can just reload them and be back where it was before. Been standard on Apple laptops for a while now, but I didn't know desktops were doing that now, too--I guess they turned it on for desktops along the line somewhere.
     

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