Defective

[Robbietaylor]

I goy my i7 Macbook pro and today when I turned it on I got a no bootable device message and after examing the MBP I noticed a tiny dent on the bottom of it and I couldn't of done it cause I kept it in a hardshell speck seethru and haven't taken it out

 

[celticpride678]

OK...thanks for the information.

 

[spinnerlys]

I goy my i7 Macbook pro and today when I turned it on I got a no bootable device message and after examing the MBP I noticed a tiny dent on the bottom of it and I couldn't of done it cause I kept it in a hardshell speck seethru and haven't taken it out

Have you tried this?
Mac doesn't boot

Has anyone else access to your Mac?

Btw, it's spelled couldn't have.

 

[alphaod]

The hardshell case doesn't really protect against dents; it can actually help with it (in a bad way). If it came like this and it's fresh out of the box, you may be able to get an exchange; however if it's not like this fresh out of the box, you may have to live with it.

 

[Robbietaylor]

Have you tried this?
Mac doesn't boot

Has anyone else access to your Mac?

Btw, it's spelled couldn't have.

It didn't work

nobody has had access to it

and I spelled it wrong because I was typing on my iPhone

Should I call apple Care?

 

[spinnerlys]

It didn't work

nobody has had access to it

and I spelled it wrong because I was typing on my iPhone

Should I call apple Care?

Apple Care might see it as damage inflicted by the user, but it's worth a try.

 

[Robbietaylor]

I called applecare and they are giving me a replacement

 

[spinnerlys]

I called applecare and they are giving me a replacement

And they didn't give you problems with the dent?

 

[Robbietaylor]

And they didn't give you problems with the dent?

Nope and I even said that it came like that (it really did) and they believed me 😎