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capoditutti

macrumors 6502
Original poster
Nov 11, 2006
281
1
London
Hi all,

How can I do this?

How can I even locate the files that have been downloaed?

Any help appreciated...
 

DeltaMac

macrumors G5
Jul 30, 2003
13,606
4,495
Delaware
I don't know anything about how the Sky Go app works --- but, just to guess, check in your user Library folder, then the Applications Support folder. I expect you will find a Sky, or Sky Go folder there. Your downloaded programmes may be in that folder.

If you don't have any luck with that, try contacting Sky support. (?)
 

capoditutti

macrumors 6502
Original poster
Nov 11, 2006
281
1
London
I don't know anything about how the Sky Go app works --- but, just to guess, check in your user Library folder, then the Applications Support folder. I expect you will find a Sky, or Sky Go folder there. Your downloaded programmes may be in that folder.

If you don't have any luck with that, try contacting Sky support. (?)


Thanks for the pointer DeltaMac - I got home angry as hell about the issue and did the following:

  • Deleted the application
  • Reinstalled from scratch
  • Waited 5 minutes
  • Launched and closed it
  • Dredged my SSD using a crude FIND command for all file locations modified in the last 5 minutes...
I found what I was looking for - it appears the download had corrupted, and the database which monitors the downloaded files viewing experience had corrupted (no matter what I did in the front-end, I could not delete or progress past a certain point in my download).

I deleted both files and relaunched the app - hey presto I can watch/download again.

What I'm not happy about is that they have hidden where they put the files, and there does not appear to be a front-end option to delete the download or relocate the download to a more convenient storage space.

that part, is a battle for another day :D
 
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