Delete 'downloaded programmes' from Sky Go..?

[capoditutti]

Hi all,

How can I do this?

How can I even locate the files that have been downloaed?

Any help appreciated...

 

[capoditutti]

bump... anyone know at all???

 

[DeltaMac]

I don't know anything about how the Sky Go app works --- but, just to guess, check in your user Library folder, then the Applications Support folder. I expect you will find a Sky, or Sky Go folder there. Your downloaded programmes may be in that folder.

If you don't have any luck with that, try contacting Sky support. (?)

 

[capoditutti]

I don't know anything about how the Sky Go app works --- but, just to guess, check in your user Library folder, then the Applications Support folder. I expect you will find a Sky, or Sky Go folder there. Your downloaded programmes may be in that folder.

If you don't have any luck with that, try contacting Sky support. (?)

Thanks for the pointer DeltaMac - I got home angry as hell about the issue and did the following:

• Deleted the application
• Reinstalled from scratch
• Waited 5 minutes
• Launched and closed it
• Dredged my SSD using a crude FIND command for all file locations modified in the last 5 minutes...

I found what I was looking for - it appears the download had corrupted, and the database which monitors the downloaded files viewing experience had corrupted (no matter what I did in the front-end, I could not delete or progress past a certain point in my download).

I deleted both files and relaunched the app - hey presto I can watch/download again.

What I'm not happy about is that they have hidden where they put the files, and there does not appear to be a front-end option to delete the download or relocate the download to a more convenient storage space.

that part, is a battle for another day