Deleted e-mail messages in locked screen

Discussion in 'iOS 8' started by maclaw21, Oct 17, 2014.

  1. maclaw21 macrumors regular

    Joined:
    Aug 26, 2009
    #1

    Whenever I delete an e-mail from my corporate/exchange account, the message notification on the locked screen does not update. This gives me the appearance that there is an unread message, but when I open the Mail app, my inbox is synced properly, and the message is deleted.

    How can I fix this?

    Thanks.


     
  2. tennisproha macrumors 6502a

    Joined:
    Jun 24, 2011
    Location:
    Texas
    #2
    enable Push for your email accounts in settings.
     
  3. maclaw21 thread starter macrumors regular

    Joined:
    Aug 26, 2009
    #3
    I did. I turned it off and turned it back on again. That didn't fix it.
     
  4. tennisproha macrumors 6502a

    Joined:
    Jun 24, 2011
    Location:
    Texas
    #4
    hmm. I think that's just a little inconsistence with iOS where once something gets on the lock screen it stays there until you unlock your phone. however, the email shouldn't be in Notifications for sure. it's a little quirk in iOS. I noticed it in iOS 6 as well.
     
  5. maclaw21 thread starter macrumors regular

    Joined:
    Aug 26, 2009
    #5
    It didn't do this in iOS 7. I know this is a first world problem, but it's annoying because it acts as if I have new e-mail when in reality I do not.
     
  6. Armen macrumors 604

    Armen

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    Apr 30, 2013
    Location:
    127.0.0.1
    #6
    Just dont bring down notification center from the lockscreen. It will dismiss all your notifications :p
     
  7. maclaw21 thread starter macrumors regular

    Joined:
    Aug 26, 2009
    #7
    I don't think you are following. I have the settings set so that I will get an alert on the lock screen when I receive a new e-mail message. That notification on the lock screen stays there, even if I delete the e-mail from my work computer (Exchange).

    So I'm not talking about the notifications center, I'm talking about notifications on the lock screen.
     
  8. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #8
    I believe there have been a few threads basically talking about messages being read or deleted not being synchronized with notifications--basically the notification will stay there despite a message being read or deleted through some other means (on the web or another client or something like that). Most who have experienced this have noticed it since iOS 8 although I think I've been seeing it for a few months prior with iOS 7 as well.
     
  9. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #9
    Are you sure? Deleting an email does not trigger a new push notification.

    http://support.apple.com/kb/TS4083
     
  10. maclaw21 thread starter macrumors regular

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    Aug 26, 2009
    #10
    Yeah, I'm pretty sure. And the problem I have involves Exchange, not iCloud.
     
  11. maclaw21 thread starter macrumors regular

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    Aug 26, 2009
    #11
  12. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #12
    Yeah, I do follow what you're saying. If you pull the notifications down from the lockscreen it wipes out ALL lockscreen notifications.
     
  13. maclaw21 thread starter macrumors regular

    Joined:
    Aug 26, 2009
    #13
    Ok, well then that doesn't really address the issue, which is that my mail notifications are not properly synced with the account.
     
  14. McFreggle macrumors 6502a

    McFreggle

    Joined:
    Jul 18, 2001
    Location:
    Dendermonde/Leuven, Belgium
    #14
    I'm also having this issue, and I find it extremely annoying (although it is - indeed - a first world problem).

    I have my mails set up to appear on my lock screen. They come in just fine, but when I read them on another device, they don't dissappear from my lock screen.

    I have two mail accounts set up: an Exchange account and an IMAP account. Both are set to Fetch (every 15 minutes). Both are having the issue (even when I wait more than 15 minutes).

    This worked just fine in iOS 7. It's an iOS 8 bug, but I don't see it being addressed quickly. :-(
     

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