Deleted mails keep coming in again...

[Gutti]

Hi there.
My (brothers) deleted mails keep coming in again after he has deleted them from his Mac Book.
Any suggestions for a fix for this?

His mac Mail edition is 15.0. His system is Monteray version 12.1.0.

Thanks for any reply.

 

[BrianBaughn]

Who is the email provider for your brother's offending email account…and how is the account set up on the Mac (Exchange, IMAP or POP)?

 

[Gutti]

Who is the email provider for your brother's offending email account…and how is the account set up on the Mac (Exchange, IMAP or POP)?

Oh, relevant questions! I will check out and come back. Thanks.

 

[Gutti]

Oh, relevant questions! I will check out and come back. Thanks.

It is a POP account. And it is a local provider who hosts this service.

 

[adrianlondon]

POP! ooo - nostalgia.

Make sure that the setting for "remove copy from server after retrieving" is set. If it is, and the mails come back, then it's most likely the POP3 server isn't honouring the delete. Some providers flag a mail as deleted (and clear them out at a later time) rather than immediately send them to the bin; I'm not sure how well Apple Mail copes with those.

 

[BrianBaughn]

It is a POP account. And it is a local provider who hosts this service.

Does the provider offer an IMAP connection to the account?