Deleting an App - I don't get this!

Discussion in 'Mac Apps and Mac App Store' started by JLH81, Feb 21, 2018.

  1. JLH81 macrumors member

    Joined:
    May 10, 2016
    #1
    Hi all!

    I currently have Advanced Mac Cleaner on my 2015 Mac Pro. Anyway, I never use it, and recently it started with pop-ups to subscribe monthly to it, etc. I have no desire to keep it, so I tried deleting with a free installer program. That didn't seem to work, so I downloaded App Manager. It showed that I deleted it, along with all associated files.

    Now, when I restart the computer, it's back on my computer - installed and trying to scan my computer, etc. HOW do I get rid of this? Can anyone help me?

    Thanks much!
     
  2. CoastalOR macrumors 68020

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #2
    Did you try the Advanced Mac Cleaner uninstaller?

    I have never used Advanced Mac Cleaner, but I did find the below uninstaller information with a search:
    See the "How to uninstall Advanced Mac Cleaner?" section on their FAQ/Help page to download the Uninstaller.
    http://advancedmaccleaner.com/help/
     
  3. keysofanxiety macrumors G3

    keysofanxiety

    Joined:
    Nov 23, 2011
    #3
  4. 960design macrumors 68030

    Joined:
    Apr 17, 2012
    Location:
    Destin, FL
    #4
    Apps are easy to uninstall.
    Finder > Application Folder > Locate App Name > Drag to Trash

    If that does not remove the app permanently, the software is malware and not following Apple best software guidelines. I could not locate Advanced Mac Cleaner within the Apple App store. Pretty much sets off warnings in my mind.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    You don't need "cleaner" apps for your Mac, and many of them can cause more harm than good. No cleaner or app removal software does a thorough job of finding and removing files/folders related to deleted apps. For more information, read this and this. If you just want to delete the app, drag the .app file to the trash. No other software needed. If you want to completely remove all associated files/folders, no removal apps will do the job.
    The most effective method for complete app removal is manual deletion:
     
  6. Tech198 macrumors G5

    Joined:
    Mar 21, 2011
    Location:
    Australia, Perth
    #6
    If there in anything worse than running cleaner apps to automate the process of deleting logs, it's using "uninstaller tools" that claims to delete apps as well.

    Sometimes, the old fashion ways are still the best.

    I get *why* people think they need them, because preferences files will be left over.... When you delete the app in Applications folder, that is the *only* thing that deletes....

    Still manually going to /Caches /Preferences,and /Application Support folders should be all that is needed and search for the developer, or name of the app for related files. (All in Home folder)

    The uninstaller apps may cause other issue you don't know.... That's why it's best not to use them, no matter how convenient they may be.
     
  7. Ulenspiegel macrumors 68040

    Ulenspiegel

    Joined:
    Nov 8, 2014
    Location:
    Land of Flanders and Elsewhere
  8. davidmartindale macrumors regular

    davidmartindale

    Joined:
    Jan 28, 2011
    Location:
    PNW, USA
    #8
    Advanced Mac Cleaner IS Malware. Run Malwarebytes and that should do the trick.
     

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7 February 21, 2018