deleting e-mails within message not working

Discussion in 'Apple Watch' started by andrewj, May 9, 2015.

  1. andrewj macrumors member

    Joined:
    Sep 4, 2008
    #1
    Anyone having trouble deleting e-mails?

    When viewing all messages, the swiping left process works.

    However, once the e-mail message is open. I can hard press to delete, tap delete, but then when I tap the rectangular delete to confirm the deletion, nothing happens.

    Anyone have a similar experience?
     
  2. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #2
    I just tested and it worked fine for me. Have you tried swiping left and deleting? Does that also not work for you?
     
  3. andrewj thread starter macrumors member

    Joined:
    Sep 4, 2008
    #3
    Swiping left and deleting works fine. However, try deleting an e-mail after you've opened the message. That doesn't work for me.
     
  4. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #4
    it it an actual iCloud email or something being forwarded to iCloud. I do not know if that would make a difference, but just trying to help. Have you also tried doing a hard reset on your phone and watch? Are any of the other choices working: mark unread/flag?

    if nothing works I guess you can book a genius appointment, but my guess is they will have no idea and just do trial and error like you would at home.
     
  5. andrewj thread starter macrumors member

    Joined:
    Sep 4, 2008
    #5
    Within a message, flagging, marking as unread works. Deleting does not.

    This is with my Gmail and Exchange accounts.

    Have already done a reset

    Swiping left, trash, confirming trash works.

    Anyone have similar experiences or has it been working fine?
     
  6. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #6
    hmm I forward my gmail to icloud and it is working. One last question, do you have your iCloud set up to delete or archive messages? I wonder if you have it set to archive the delete button will not work. In your email app on your phone when you swipe left on a message are the choices more, flag, trash or more, flag, archive?
     
  7. andrewj thread starter macrumors member

    Joined:
    Sep 4, 2008
    #7
    I actually am not using iCloud. These problems are with Exchange and with Gmail (non-iCloud).
     
  8. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #8
    gotcha. I wonder if it is b.c they are not iCloud accounts or being forwarded to an iCloud account. Hopefully someone else with a non-cloud account chimes in.
     
  9. BrettDS macrumors 6502a

    Joined:
    Nov 14, 2012
    Location:
    Orlando
    #9
    I use exchange for work and outlook.com for my personal email. I can delete messages on both accounts with no problems.
     

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