Deleting email messages from iPhone 3G

Discussion in 'iPhone Tips, Help and Troubleshooting' started by muniyo, Feb 27, 2009.

  1. muniyo macrumors newbie

    Joined:
    Feb 26, 2009
    #1
    I configured my corporate exchange account on my iPhone so I get my emails. It was working fine and one day it started having problem deleting emails. New emails arrives fine but when I delete emails from my outlook they are not getting deleted from iPhone. I tried to manually delete emails but I get a message that "Unable to Move Message. The message could not be moved to the mailbox Trash"

    I ended up removing exchange account and recreating it again. It worked fine for few days and now the same problem is back.

    I did some research and found out that it is a know issue after iPhone software upgrade. I saw the recommonded solution to go to
    "Mail, Contacts, Calendars"
    Specific email account which in this case my corporate exchange account
    and go to "Advance"

    However, I don't have "Advance" option under my corporate exchnage account. I see "Advance" option under my gmail and yahoo account.

    We have total 9 users with iPhone and only one iPhone is having this problem

    Any help will be appreciated

    Thanks
     
  2. bmull macrumors newbie

    Joined:
    Oct 11, 2001
    #2
    Me too

    This just started happening to me yesterday. Did you find a solution?
     
  3. muniyo thread starter macrumors newbie

    Joined:
    Feb 26, 2009
    #3
    no. I am still having the same issue. I called Apple but they were not able to help and have no clue about this.
     
  4. patnshan macrumors newbie

    Joined:
    Jun 9, 2009
    #4
    I am also having issues deleting e-mails on my exchange and yahoo accounts, but on the phone itself. When I hit the garbage can on either phone, nothing happens. Any ideas? Sorry to hijack the thread, but it seems very similar..

    Pat
     

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