OK.
Yeah, those instructions are for TB3 or TB4.
Well, at least that's big progress, as 5K @ 60 Hz with 30-bit color requires way more bandwidth than the best you could previously get (3360x1890 @ 30 Hz).
Glad to hear you've raised this issue with both Dell and Apple.
From your screenshots, BetterDisplay still says that 6144 x 3456 is the native resolution, even though you typed in 6016 x 3384 for the edited native resolution. I'm not sure what to make of this but hopefully some of the following comments and questions might help you troubleshoot it:
- Are you sure that BetterDisplay actually updated itself to use 6016 x 3384, e.g., did you somehow miss applying the change? When I edited the native resolution, BetterDisplay strongly warned that I might need to reboot, but I actually only needed to let BetterDisplay restart itself.
- Have you tried setting the native resolution and the default resolution both to 6016 x 3384, as I wrote in my instructions? Your screen shots only show the former.
- Have you tried running either of the two 6K resolutions using only 24-bit color and/or 30 Hz refresh? Even on M1/M2 Macs, using 6144 x 3456 @ 60 Hz over Thunderbolt currently results in only 24-bit color.
- What version of macOS are you using?
- It seems you are using BetterDisplay 2, which is different than the version I am using (version 1.4.15). You might instead try also using 1.4.15 and then copying my settings exactly to see if that makes a difference.
Since I don't have the same hardware as you, I'm not sure what will be helpful. Hopefully something from above will lead to more progress. If not, it's probably worth waiting for Sonoma to be released next week to see if it will improve support of the U3224KB (but who knows if Sonoma will help at all -- I haven't tried the Sonoma betas or been following news on them).