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Dell CEO Resigns

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I thougth Micheal Dell was still the CEO and he was resigning.

Oh well I guess its interesting that Dell is going down a path Apple once did(not that its as bad as Apple was, as Dell is still a big company)
 
I don't think it'll help anything other than Michael's ego. Their business model was successful whilst their main business competitor (Compaq, then HP and of course IBM) kept their prices high. Now that HP and Lenovo are matching Dell's prices, customers prefer the support options from the other two companies. This isn't Rollins' fault, it's something inherently wrong with the way Dell work.

Of course, if Michael has realised this and wants to change the company to accommodate it, then fair enough, but with PC hardware becoming increasingly seen as a commodity, Dell need to find something to differentiate themselves if they're going to avoid becoming the next Gateway.
 
zap2 said:
🙁 🙁 🙁



I thougth Micheal Dell was still the CEO and he was resigning.

Oh well I guess its interesting that Dell is going down a path Apple once did(not that its as bad as Apple was, as Dell is still a big company)
Click to expand...

Yeah, same with me. I didn't know Mike Dell was ever not the CEO. My peecee desktop machine is a Dell. Dealing with their customer service from India is a nightmare.
 
Rollins became CEO in July 2004...but he had been with the company for over ten years, and a significant role in running things even before he became CEO. Michael Dell relied on him heavily.
 
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