I have $1,500 for selling my ugly Dell, and now I want to buy a white MB, because the black one is 100 more with taxes and stuff. She says that Dell offers great service, and Apple makes you pay for any help they give you (like when I returned my MBP since it was broken, and since it was used they charged a 10% restocking fee) . So, I have to buy a Dell XPS M1210 and resell it for me to get an Apple. That's too much trouble! I asked her why and she said she has to pay the sales tax of her new Navigator (which I can understand since she bought the laptop in the first place) and she'll let me order a Dell off her account. What great services should I tell her about that might convince her to let me get an Intel Mac (I've only had an Intel Mac for about 20 minutes, so I haven't been with Apple too much )? I need to convince her that Dell isn't the only one that offers great service, just because it's warranty and safety (her laptop blew up and they shipped her a replacement free for customer safety) and because that's the only computer company she's been with. Thanks for your help!