Dent Policy of Apple?

Discussion in 'MacBook Pro' started by XTRanger, Aug 7, 2008.

  1. XTRanger macrumors member

    Joined:
    Jun 24, 2007
    #1
    i dropped my MBP the other day, and it has a very slight dent on the left corner (near the magsafe connector).

    I was wondering does the dent void my warranty? everything on the computer is running fine, and all diagnostics checked out fine.
     
  2. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #2
    Naturally it depends on how noticeable the dent is. Unfortunately, some geniuses, if they notice a dent, will not honor the warranty; however, many geniuses will.

    In short, it depends upon the extent of the damage, the individual genius, and the reason why you're trying to make use of the warranty.
     
  3. sushi Moderator emeritus

    sushi

    Joined:
    Jul 19, 2002
    Location:
    キャンプスワ&#
    #3
    Well put.

    FWIW, I had a dent near the DVI connector. It was enough to interfere with connecting the DVI connector. Since my issue had nothing to do with that area, Apple honored my warranty work.
     
  4. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #4
    Dents don't void warranties, but say you're magsafe connect is loose or something, they might blame it on the drop.
     

Share This Page