So I ordered a new/sealed in box MacBook 2.4GHz model, and upon inspection I noticed there is a slight dent/nick in the battery/HD cover. I contacted the eBay store I purchased it from and they said they cant do anything about it because they sold me a brand new computer that was still sealed in box, and that theres no way they couldve caused it. That I do understand as it was sealed in box. So I go ahead and contact Applecare they said theres nothing they can do about it and theyve never heard of such a thing. So they insist on denying my claim to have it replaced. I think if a product comes in their box sealed and unopened, that whatever the state of the contents inside are should be in Apple spec, regardless who I purchased it from. I dont beleive the dent could have been made any other way but by Apple themselves upon boxing my laptop. What do you guys think? While I was writing this I got a call back asking for pictures of the dented case, I will go ahead and send those to them and keep you updated.