Dented MBP... What are my options?!?!

blkmac

macrumors newbie
Original poster
Sep 21, 2012
18
0
So I recently bought a new mac (no more than two weeks ago forgot the date) and I just noticed the left side of my screen the aluminum body part is dented. Can I get this replaced?! Help this eye sore is killing me!
 

GGJstudios

macrumors Westmere
May 16, 2008
44,419
767
So I recently bought a new mac (no more than two weeks ago forgot the date) and I just noticed the left side of my screen the aluminum body part is dented. Can I get this replaced?! Help this eye sore is killing me!
The warranty doesn't cover physical damage. It will cost to have it repaired.
 
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Irock619

macrumors 68000
Sep 16, 2011
1,772
272
San Francisco, CA
What'd you sat when you went in?
I told them that my computer was in my back pack and somehow got dented at the airport, maybe dropped the bag too hard on the ground or something. I told him that I feel horrible for denting my month old MBP. The genius said he felt my pain and he will give me a new MBP because its not worth fixing. I was shocked and thanked him a million times.

In my opinion this is why we pay premium prices for apple products. The customer service is among the best. Go in the apple store and be honest, and own up to your mistake. You might be shocked of the results like I was.
 
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blkmac

macrumors newbie
Original poster
Sep 21, 2012
18
0
I told them that my computer was in my back pack and somehow got dented at the airport, maybe dropped the bag too hard on the ground or something. I told him that I feel horrible for denting my month old MBP. The genius said he felt my pain and he will give me a new MBP because its not worth fixing. I was shocked and thanked him a million times.

In my opinion this is why we pay premium prices for apple products. The customer service is among the best. Go in the apple store and be honest, and own up to your mistake. You might be shocked of the results like I was.
That was my thought process. I hope it all works out. Trying this weekend. Thanks everyone.
 
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