An iMac (24", M1, 8GB, running MacOS 13.4, Ventura) was brought to me for data recovery. Its problem is unique in my experience.
The contents of the desktop (folders and files) have disappeared and the desktop folder itself has been replaced by an alias. The alias points to: /Users/username/Desktop ... only there is no original.
This occurred to the user last Wednesday or Thursday. He also brought his Time Machine drive (a 1TB Seagate external) in the hopes that the data could be recovered from Time Machine. He has backups of his user folder going back 5 months but I found that, in every one of his saved backups, which go back to February, 2023, the Desktop folder has also been replaced by an alias, the alias in these cases pointing (varying, of course, according to backup date/time) to:
/Volumes/.timemachine/185E0C5B-44EA-49E7-80A6-EB9E574C57F3/2023-02-18-112245.backup/2023-02-18-112245.backup/Data/Users/username/Desktop
I have employed Disk Drill to try to locate files and folders whose names he has given me but with a singular lack of success. I am performing more thorough (and time-consuming) scans to see if I cannot locate them. I very much want to recover of the data, of course but I am also extremely puzzled at the phenomenon itself; I have never seen anything like this.
As an experiment, I tried creating a folder on the desktop; doing so generated the following error:
An unexpected error occurred (error code -8072).
I also tried copying a file from the Documents folder to the Desktop (by 'option-drag'ging); attempts to do so display the slashed-circle 'forbidden' icon and are not completed.
If anyone can suggest an explanation of this weird phenomenon or can point to a way forward in discovering how and why this has happened, I would be most grateful.
The contents of the desktop (folders and files) have disappeared and the desktop folder itself has been replaced by an alias. The alias points to: /Users/username/Desktop ... only there is no original.
This occurred to the user last Wednesday or Thursday. He also brought his Time Machine drive (a 1TB Seagate external) in the hopes that the data could be recovered from Time Machine. He has backups of his user folder going back 5 months but I found that, in every one of his saved backups, which go back to February, 2023, the Desktop folder has also been replaced by an alias, the alias in these cases pointing (varying, of course, according to backup date/time) to:
/Volumes/.timemachine/185E0C5B-44EA-49E7-80A6-EB9E574C57F3/2023-02-18-112245.backup/2023-02-18-112245.backup/Data/Users/username/Desktop
I have employed Disk Drill to try to locate files and folders whose names he has given me but with a singular lack of success. I am performing more thorough (and time-consuming) scans to see if I cannot locate them. I very much want to recover of the data, of course but I am also extremely puzzled at the phenomenon itself; I have never seen anything like this.
As an experiment, I tried creating a folder on the desktop; doing so generated the following error:
An unexpected error occurred (error code -8072).
I also tried copying a file from the Documents folder to the Desktop (by 'option-drag'ging); attempts to do so display the slashed-circle 'forbidden' icon and are not completed.
If anyone can suggest an explanation of this weird phenomenon or can point to a way forward in discovering how and why this has happened, I would be most grateful.
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