i have this screen on repower and or reset and have no LED on the mouse or arrow icon on screen.i was timing out on a deletion on the DVD folder before this and hit the power button when the time out ecolor wheel went for 20 minutes thinking this would cclear it.when i repowered i ended up with thw gray screen with the power button icon in the background and white/gray sentences with black behind all the messages..last line on the page says.........Panic:We are hanging here.. tried all the resets/repower and key stroke combos out of the manual. any help thanks