Desperately need help with photo transfers from iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Jenny73, Dec 19, 2012.

  1. Jenny73 macrumors newbie

    Dec 19, 2012
    Hi all,

    Before you start, I seriously defy someone to help me!
    I have read a million ways of doing this, watched all the youtube videos etc and absolutely nothing works for me :(

    Today I've tried for about 2 hours. I generally try for 30-40 minutes a day on and off for the last 2 years. Yes, that does say 2 years!
    I can't find the solution anywhere!

    Here's the deal....

    I have an iPhone 3G S which has never been updated.
    So it's as it was when I got it a few years ago.
    The reason I've never updated it is I've heard horror stories of people losing all their music, photos and contacts when trying to do so.

    Since I bought my iPhone, the original PC it was synced to has died.

    Therefore, I would love to back it up or sync it to a new one.

    To be honest, I'm not particularly bothered about losing the music on there (as it hasn't changed for 2 years, I'm fed up of it anyhow!).
    But I am concerned about losing my photos and videos.
    Therefore, I thought it would probably be easier to just save them to my new mac by transferring them.
    Same with contacts.
    Then I can back it up, sync it or whatever and also update it.

    I have nearly 4'000 photos on there (I know...).
    I've started emailing them to myself individually as this is the only way I've found but it's soooo tedious and I think it's gonna take me forever.
    Secondly, I have some videos on there and I can only email myself or send to a friend 45 seconds of each video.

    Sooooooo, my question is, how the heck do you manage to get them on your computer?!

    Some facts :

    - When I plug my iPhone into my Computer, it comes up in iTunes.
    - It does not come up in iPhoto
    - It does not appear as a Device
    - My "Preview" programme seems to be different from everyone else's on the planet as I don't have the "import images from XXX's phone" but just "import image" which doesn't work....
    - "Image Capture" tells me I have nothing plugged in

    My questions :

    - How come it comes up in iTunes but in nothing else?
    - How can I get my photos (and especially my videos) on to my computer?!


    Apologies if some of this post seems a little harsh but it's reeeeeallly driving me mad and I've read some posts on this forum and you seem to be a knowledgeable lot!

    If anyone has any ideas whatsoever, it would be suuuuuch great help.
    It's become a bit of a running joke between myself and my friends this on-going saga!
    I surely can't be the only person in the world with this problem?
    Perhaps any guidance could help others too?

    Thank you so much in advance everyone!
  2. -Concept- macrumors member

    Dec 11, 2012
    In front of a computer. Any computer.
    What OSX are you running? Snow Leopard? & Have you ran updates on all of the apps you listed that don't have the features that you're missing? Does syncing your device to iCloud & enabling Photo Stream work?.. Photo Stream does sound like what you're looking for in regards to the pictures. As for the videos, Video Stream should work for you.

    Photo Stream

    Video Stream

    Photo Stream is free, whereas Video Stream is $0.99. It sounds like a good investment, however, for the time you've put into this. If you use these apps, it will sync from your phone to all of your devices that are connected with iCloud.

    & Just going back to answer all of those questions, I don't have a solid answer as to why it's not appearing in all of those places on your computer. Maybe everything (phone, apps) just needs an update.
  3. dextr3k macrumors 6502

    Nov 26, 2012
    1)Never been updated means its probably on iPhone OS 3.0. So you would not have photo stream or icloud sync, too bad.... so....I have no clue why its not being detected on your system

    2) See if you can browse to your files via a 3rd party program such as Diskaid tutorial

    3) Contacts, I am not sure if there was this option on ios 3. but Worth a try, if its just phone numbers and names, then you can export them to your sim card (Settings -> Mail, Contacts, Calendar -> Export to Sim), but this would lose emails, photo id etc. I would say if diskaid worked for the first part, then it should work for this as well? Tutorial

    If this doesnt work then I am a bit out of ideas....
  4. -Concept- macrumors member

    Dec 11, 2012
    In front of a computer. Any computer.
    Good point, I forgot about that.

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