Hi all, Before you start, I seriously defy someone to help me! I have read a million ways of doing this, watched all the youtube videos etc and absolutely nothing works for me Today I've tried for about 2 hours. I generally try for 30-40 minutes a day on and off for the last 2 years. Yes, that does say 2 years! I can't find the solution anywhere! Here's the deal.... I have an iPhone 3G S which has never been updated. So it's as it was when I got it a few years ago. The reason I've never updated it is I've heard horror stories of people losing all their music, photos and contacts when trying to do so. Since I bought my iPhone, the original PC it was synced to has died. Therefore, I would love to back it up or sync it to a new one. To be honest, I'm not particularly bothered about losing the music on there (as it hasn't changed for 2 years, I'm fed up of it anyhow!). But I am concerned about losing my photos and videos. Therefore, I thought it would probably be easier to just save them to my new mac by transferring them. Same with contacts. Then I can back it up, sync it or whatever and also update it. I have nearly 4'000 photos on there (I know...). I've started emailing them to myself individually as this is the only way I've found but it's soooo tedious and I think it's gonna take me forever. Secondly, I have some videos on there and I can only email myself or send to a friend 45 seconds of each video. Sooooooo, my question is, how the heck do you manage to get them on your computer?! Some facts : - When I plug my iPhone into my Computer, it comes up in iTunes. - It does not come up in iPhoto - It does not appear as a Device - My "Preview" programme seems to be different from everyone else's on the planet as I don't have the "import images from XXX's phone" but just "import image" which doesn't work.... - "Image Capture" tells me I have nothing plugged in My questions : - How come it comes up in iTunes but in nothing else? - How can I get my photos (and especially my videos) on to my computer?! --- Apologies if some of this post seems a little harsh but it's reeeeeallly driving me mad and I've read some posts on this forum and you seem to be a knowledgeable lot! If anyone has any ideas whatsoever, it would be suuuuuch great help. It's become a bit of a running joke between myself and my friends this on-going saga! I surely can't be the only person in the world with this problem? Perhaps any guidance could help others too? Thank you so much in advance everyone!