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Details and Impressions on Apple's Retail Changes
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in an 
Regardless of the number of employees, it's an organization and crowd management issue. This is a great step towards solving that.
The contacts and calendar sync does it for me. That is all I use and the alias email account helps with spam.
I agree, a queue system would be nice, especially on busy days (and every time I go to my local Apple Store it seems busier and busier), but I don't usually have a problem getting checked out when the time comes, and I usually get asked if I need any help a couple times before that. Make eye contact and be assertive, people.
Why does it say in that poster what Apple has accomplished in the last 10 years? More like 30 years?
To be fair you have to acknowledge you can do the same with Google's services. http://www.google.com/mobile/sync/
since the Fifth Avenue, NYC store is the main one I shop at or get repairs I am looking forward to the implementation of these changes!
It's amazing that so many of the posters here simply don't get it. Not just the Apple Store experience and what it has done for Apple's retail presence, but also the enhancements to it.
Then Apple goes ahead and posts record numbers next quarter, in a string of record numbers for lord knows how many quarters already, and they *still* don't get it, and then post some baloney like "I never bought an Apple product there because I never saw the point", etc.
Then Apple goes ahead and posts record numbers next quarter, in a string of record numbers for lord knows how many quarters already, and they *still* don't get it, and then post some baloney like "I never bought an Apple product there because I never saw the point", etc.
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I would certainly hope not, especially with as much press was generated about the whole trivial iPhone coordinates problem recently. Plus that would seem to be too much of a wasted effort. How often during a day would anyone even say anything useful? That would be a lot of wasted time listening to or watching customer's conversations.
vmachiel said:
I would certainly hope not, especially with as much press was generated about the whole trivial iPhone coordinates problem recently. Plus that would seem to be too much of a wasted effort. How often during a day would anyone even say anything useful? That would be a lot of wasted time listening to or watching customer's conversations.
No, but when I am in an Apple store and go and patiently stand and wait by the MBP table, and see people who just walked in get waited on while I stand there for 15 minutes, I get irritated. I was not just standing there, but instead asked the Genius Bar check-in lady a couple of times what I needed to do and she told me to just stand by the product and I would be waited on.
Yet people came in the door and were waited on before me.
Nope. Stores record stuff on security camera's all the time, this would be just a different implementation. A generic notice on the door of the recordings on the door may be required by some jurisdictions, but most people ignore them anyway.
so does that mean something new tomorrow? i'm confused
Some people are so literal.
It is referring to the ten years the Apple Retail Stores have been in existence.
Bummer. If only you could've somehow communicated your desire to be waited on. Stand up for yourself next time.
Actually it was the 19th of May, 2001 (if I recall correctly).
(boy, I sound like such a 'fanboi' this morning.)
The queue for a specialist is great. Sometimes I go to the apple store just to buy a cable or adapter, but it takes around 20 minutes because there are so many people just asking random questions about iPods that there are no free specialists just to ring you up.
I want to go check it out, but I am afraid the MacBook air will be too attractive to me and I am trying to wait for the next update before I look at buying one
I want to go check it out, but I am afraid the MacBook air will be too attractive to me and I am trying to wait for the next update before I look at buying one
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I guess we know now why iPad 2 supply is so short. How many iPads per store do you think this took to implement?
I guess we know now why iPad 2 supply is so short. How many iPads per store do you think this took to implement?
There are 300 Apple stores right? So even if they procured 10 iPads per store that's 3000 iPads. Considering the backlog is in the MILLIONS, I don't think this has much effect.
Yeah, a few thousand iPads to their 300something stores is why there are shortages.