The server were overwhelmed two years ago, during the 3G launch. Some customers were allowed to activate at home, during the early part of the first day. After that, activations were done in-store.you set it up at home, do to the fiasco that happen last year with the apple employees not being able to activate the phones in store. Due to the servers being overwhelmed.
If you have a family plan or FAN discount, I would prefer the AT&T store.
Nothing wrong with preferring AT&T stores, but FWIW, in regards to FAN discounts/family plans, as long as your account is IRU (i.e. the phone is in your name, you get the bill), Apple should have no problem selling/upgrading you an iPhone.If you have a family plan or FAN discount, I would prefer the AT&T store.
The year of the 3G, FAN discounts caused problems the first few weeks after the launch.Were there people who had problems with FAN discounts in the past? I have such a discount, but was planning on using Apple.com. I would assume it wouldn't really matter.