So I’m on the Verz yearly update program, on the 3rd I got my new phone and shipped my old one back out the same day using their provided UPS label. Today I got an email saying since I haven’t returned my old device they went ahead and charged me for the remaining balance on my old phone. It’s only been 5 days and I have proof my phone was deliver to them today. Hope this don’t turn into a big battle like it did last time but it’s not looking good at the moment. Anyways this is just a warning to watch your Verizon account and keep up with your return on UPS and keep proof of your return for a long time.