Devices not showing in iTunes for wifi sync

Discussion in 'iOS 5 and earlier' started by chainprayer, Oct 12, 2011.

  1. chainprayer macrumors 6502a

    Feb 10, 2008
    I have iOS 5 installed on my iPhone and iPad. Each one has a power connection and is connected to the same network as my MacBook. When I have iTunes open, neither of my devices can be found, and the iTunes WiFi Sync settings screen says it will resume when my computer is available. Am I missing something?
  2. BCurry1 macrumors member

    Jun 12, 2009
    Plug the phone into your computer with USB. On the summary page click sync this phone over wifi. Hit apply. It will now work.
  3. TLewis macrumors 65816

    Sep 19, 2007
    left coast, US
    That's required, but isn't always enough. Wi-fi syncing with my iPhone and iPad is pretty unreliable:

    • The iPhone and/or iPad don't always show up in iTunes.
    • If you initiate a sync from a device, iTunes may pop up a dialog saying something like "searching for device", and then give up. The sync on the device will then suspend, saying that, "Sync will resume when XXX is available".
    Digging around, this appears to be some kind of Bonjour issue. When the devices aren't found, they're not listed in Bonjour. When the sync fails, the device suddenly vanishes from Bonjour.

    Turning wi-fi off and then back on seems to work, but that's a pretty unfriendly workaround.
  4. beadeviled macrumors newbie

    Sep 13, 2009
    solved my iphone 4s sync problem

    perhaps someone has already posted this solution, i found this thread while trying to figure out why my iphone 4s stopped showing in iTunes after the ios6 update.

    Today I followed a suggestion in another forum and it seems to have fixed the problem.

    I turned off "Cellular Data" on my phone, after having done a wired sync. Then I did another sync, with wi-fi sync checked. Still plugged in, I turned cellular data back on on my 4s. Then I disconnected the phone from the sync cable. Voila, iTunes still saw my phone! Closed iTunes and reopened it to test, and phone showed up immediately, and I did a wi-fi sync with no problem.

    Hope this helps someone else.
  5. javelin200 macrumors newbie

    Mar 21, 2013
    found a fix for me

    It's 2013 and I am still running into this problem. Here's what works for me.
    1. Turn off wifi on computer and shut down itunes.
    2. turn off wifi on ipad.
    3. turn on wifi on computer and open itunes.
    4. turn on wifi on ipad.
    5. itunes now finds my ipad again.
  6. Nebulance macrumors 6502


    Mar 11, 2010
    This is a problem for me too -- mainly with iPhone 5. iPad 3 is always detected. My solution has only been to restart iTunes. I haven't found another work around. Why can't Apple just add a menu option 'Search for Devices'? That would solve everything, no?
  7. PowerMove macrumors newbie

    Jul 8, 2013
    After trying many troubleshooting sequences published on the web, including some that required power cycling the computer and the iPhone/iPad and the router, Javelin's is the one that worked for me -- with one modification...

    The computer that I have running iTunes is connected to the network using Ethernet, not WiFi. So in the first step, instead of turning off WiFi, I unplugged the Ethernet cable. I followed the rest of his procedure, and lo and behold, my iPhone was again showing in the list of "Device" in iTunes.
  8. PowerMove macrumors newbie

    Jul 8, 2013
    So the solution to the WiFi problem is just to always sync with a USB cable? Why didn't I think of that!?


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