iPhone diagnostics and usage data on iOS 8

Discussion in 'iOS 8' started by rigormortis, Sep 1, 2015.

  1. rigormortis, Sep 1, 2015
    Last edited: Sep 1, 2015

    rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #1
    can a few people here reply to me and tell me if their iPhones are clearing their diagnostic data ?

    you connect your iPhone or iPad running iOS 8.xx to iTunes.
    you have your iPhone set to automatically send to apple.
    you have your iPhone also set to share with app developers.

    once you sync or backup your device to iTunes, it is supposed to transmit the logs and then remove them from the iPhone

    my logs are not being removed. and its the same on both devices.
    i asked the geniuses and 3 of them said it stays on the phone, i think they are wrong

    is this how iOS 8 works now?
    does iOS 8 now keep logs on the phone for a fixed amount of time?

    can you please try

    sync and backup your iPhone to iTunes
    afterwards go to
    settings
    privacy
    diagnostic & usage
    diagnostic & usage data

    that screen should be empty.

    but my devices are keeping those logs forever. i got stuff from 8-18-15 when i last erased my iPhone

    clearing iPhone and iPad console logs and erasing all my backups didn't help
    i had over 17 gigs of logs on my mac. (iPad and iPhone logs only)

    i think ill try doing a fresh iOS install. if people say their iPhones are normal
    I'm pretty sure i already tried the fresh iOS install , because i had to get rid of iOS 8 beta.

    maybe i have a internet problem and it can't reach the diagnostic server , so the stuff stays, i don't know
     
  2. ipooed macrumors 6502

    ipooed

    Joined:
    Sep 10, 2014
    #2
    Mine always get removed after syncing with iTunes and they always have....
     
  3. rigormortis thread starter macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #3
    did you actually check today and make sure?

    when is the last time you looked there?
     
  4. ipooed macrumors 6502

    ipooed

    Joined:
    Sep 10, 2014
    #4
    Today after syncing more music, I am on 8.3 don't know if that makes a difference
     
  5. rigormortis, Sep 1, 2015
    Last edited: Sep 1, 2015

    rigormortis thread starter macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #5
    thanks for replying. I'm stumped. i guess I'm going to delete my entire library and reimport it. after i try dfu i guess.

    i got the other problem too. i am pretty sure its photos. iTunes says i have
    4.31 gb photos 20 gigs of other
    the iPhone says i have 24.4 in photos and camera
    videos is 23.8 gb as reported by the iPhone and 23.7 in as reported by Itunes
     
  6. CTHarrryH macrumors 65816

    Joined:
    Jul 4, 2012
    #6
    Mine never have been cleared going back years and many releases of IOS
     
  7. rigormortis thread starter macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #7
    its only supposed to clear diag logs when u sync, and not backup. but its still not clearing.
    i even tethered to another phone to rule out my uverse!
     

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