Yesterday, I went in to the Apple Store to exchange my recently purchased rMBP for one of the new models that came out. It wasn't a huge bump, but it was $100 cheaper, and the type of stuff I do with my machine can benefit from a little spec boost.
I originally bought the returned machine online, I used my education discount, and was issued a $100 gift card, as per the back to school promotion. This is billed, for whatever reason, by taking an additional $100 off the price of the machine, then charging me $100 for the gift card separately.
When I went in to exchange it, I was credited ONLY the price of the machine, and not the additional $100 charge of the gift card. In essence, this makes it just like I paid for the gift card.
This would be just fine, but I also was not issued a new gift card. So unless my logic is off, I no longer have a free gift card, because I was charged for my old one, and I didn't get a new one, correct?
For what it's worth in understanding this, even though the new machine is $100 cheaper than the old one, I ended up not receiving any sort of refund at all, and had to pay up a bit because of sales tax differences.
If anyone wants to point out an error in my reasoning, then please do, but I've consulted with a few friends about this, and they agree with me.
Here's a breakdown of what I'm talking about, with real numbers:
I originally bought the returned machine online, I used my education discount, and was issued a $100 gift card, as per the back to school promotion. This is billed, for whatever reason, by taking an additional $100 off the price of the machine, then charging me $100 for the gift card separately.
When I went in to exchange it, I was credited ONLY the price of the machine, and not the additional $100 charge of the gift card. In essence, this makes it just like I paid for the gift card.
This would be just fine, but I also was not issued a new gift card. So unless my logic is off, I no longer have a free gift card, because I was charged for my old one, and I didn't get a new one, correct?
For what it's worth in understanding this, even though the new machine is $100 cheaper than the old one, I ended up not receiving any sort of refund at all, and had to pay up a bit because of sales tax differences.
If anyone wants to point out an error in my reasoning, then please do, but I've consulted with a few friends about this, and they agree with me.
Here's a breakdown of what I'm talking about, with real numbers:

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