Did I get a lemon?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Disavowed, Sep 5, 2009.

  1. Disavowed macrumors regular

    Disavowed

    Joined:
    Apr 10, 2009
    Location:
    Midwest
    #1
    Woke up two days ago and screen on my 3Gs was just milky white and was unresponsive to any input. Rebooted, all good. Today, my home screen rendered and then was not able to "slide to unlock" or anything else for that matter. Reboot, fine.

    Either of these two things and the remedy is no biggie, what worries me is the proximity of these two events to each other. Is my screen slowly deteriorating? Did I get a lemon?

    How long do I have before I can justify a swap if problems persist? I bought the phone June 24th...or in that vacanity. :rolleyes:

    Thanks..
     
  2. PhightinPhils26 macrumors 6502a

    PhightinPhils26

    Joined:
    Sep 12, 2007
    Location:
    Philly
    #2
    Go to the Apple store and get it swapped, you have a year warranty, use it.
     
  3. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #3
    The problem is you have to have it acting up when you take it in. Chances are they will just keep telling you to reboot. At least that's what I get told. It wasn't until parts of my screen were unresponsive that Apple did anything. Anything that can be contributed to software is over looked as a "non-defect issue".
     
  4. iFerd macrumors 6502a

    Joined:
    Jul 20, 2007
    #4
    I have lately had a few times when slide to unlock was completely unresponsive. I'm waiting for OS 3.1 to come out before I decide if it's a hardware or software problem, though. As thing now stand, the slider becomes responive again after a delay.
     
  5. The Californian macrumors 68040

    The Californian

    Joined:
    Jan 17, 2009
    Location:
    Surfers Paradise
    #5
    Do yourself a favor and just call Apple Care (1-800-APL-CARE) and explain it to them, they wont give you the "Try this and take it home for a week" line.
     

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