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Did i get bamboozled by Best Buy

A

Amnak

macrumors 6502
Original poster
Nov 16, 2009
461
48
Hi I need some help figuring out if i got gipped 300 smackers.

So i had a 15 inch 07 MBP and at the time my parents bought it for me for xmas it was 2000$, then i bought the warranty and 3 years later it went kaputt just in time to get the refund. Best Buys warranty is spec for spec so they gave me enough to get the low end 15. Does any one now if the 15 i got in 07 was the mid priced one like the current one is? In a way I'm asking if i should have gotten 2000$? I haven't spent the money yet as I'm waiting for the new MBP line but i need to know if i should go to BB and fight for the money?

thanks for the help:D
 
See i didn't know that and I dont think they did either i don't have it now is there any way to figure it out?
 
Amnak said:
See i didn't know that and I dont think they did either i don't have it now is there any way to figure it out?
Click to expand...

Yes, if you know the month of the purchase or the CPU speed.
http://www.everymac.com/systems/apple/macbook_pro/index-macbookpro.html


PS: Strangely I'm confused, as you mentioned a 2007MBP, which you must have gotten at Christmas in 2007 and may have been purchased maybe a month earlier, but you state that the machine went kaputt (wow, dictionary knows a german word) three years later, which would be in 10 to 11 months. Are you by any chance from the future?




You probably had this machine: http://www.everymac.com/systems/app...k-pro-core-2-duo-2.2-15-santa-rosa-specs.html
 
well, getting something replaced for a few hundred dollars is better than getting a bag of coal. Your computer you are going to get (under the replacement) is going to be faster than what you had from 07', naturally.

A co worker had a MBP replaced from Apple a year ago. He had an old Santa Rosa, and they replaced with a base uni-body. His SR was NOT the base model, but he was happy that they gave him a new one. I understand that you would the same tier replacement, but it IS Best Buy. Good Luck.
 
Haha you caught me from the future hahaha .. on a serious note yes thats my comp found the receipt and it says 2.2ghz. Your right i would be just as happy and i shouldn't be greedy.... so is it the 2nd tier... and it had a matte screen if that helps.... talking about it makes me miss it :(


i realized i should have said two xmases later
 
Amnak said:
Haha you caught me from the future hahaha .. on a serious note yes thats my comp found the receipt and it says 2.2ghz. Your right i would be just as happy and i shouldn't be greedy.... so is it the 2nd tier... and it had a matte screen if that helps.... talking about it makes me miss it :(


i realized i should have said two xmases later
Click to expand...

I am pretty sure the model you had had a dedicated graphics card. The current "low end" MBP has an integrated graphics card. So Best Buy should have at least upgraded you to the mid-range 15" model. Alternatively, doesn't the best buy warranty allow you to take a refund on the purchase price as well?

The reason I suggested the refund is so that you can order a CTO machine from apple with the anti-glare (matte) screen.
 
Aboo said:
I am pretty sure the model you had had a dedicated graphics card. The current "low end" MBP has an integrated graphics card. So Best Buy should have at least upgraded you to the mid-range 15" model. Alternatively, doesn't the best buy warranty allow you to take a refund on the purchase price as well?

The reason I suggested the refund is so that you can order a CTO machine from apple with the anti-glare (matte) screen.
Click to expand...


I would DO that, if you can. If you have a dedicated graphics card, they NEED to do this, for sure. I don't think there will be a problem, once you explain it.
 
If you had a dedicated GPU before, go ahead and try for a refund/a MBP with a dedicated GPU. If not, be happy with what Best Buy gave you.
 
You should have the 8800GT, which is definitely more powerful than the current 9400M you have.

Just say that you need the more powerful chip, and they should give you the 9600M 256 version.
 
dvdhsu said:
You should have the 8800GT, which is definitely more powerful than the current 9400M you have.

Just say that you need the more powerful chip, and they should give you the 9600M 256 version.
Click to expand...

His old one would have had the 8600GT and the new ones carry the 9400M+9600GT for the dedicated chip.
 
Thank you all for the help I'll try and get the $ back... those matte screens are tempting especially since that is what i had. I'll post back with what happens!!!
 
NewMacbookPlz said:
His old one would have had the 8600GT and the new ones carry the 9400M+9600GT for the dedicated chip.
Click to expand...

Only the mid-range and high-end models have the 9400m + 9600 cards. The mid range has the 256 MB version, whereas the high-end has the 512MB version. I think its only fair for the OP to get at least the mid-range model since he did have a dedicated graphics card on the original system.

Note that the OP got the low-end MBP (which only has the 9400m integrated card).

Good Luck!
 
wikoogle said:
If you had a dedicated GPU before, go ahead and try for a refund/a MBP with a dedicated GPU. If not, be happy with what Best Buy gave you.
Click to expand...

This is terrible advice. The 8600GTm (what you used to have) out-performs the 9400m (what you now have). Best Buy should have replaced the laptop with the mid-range 15" (which has both the 9400m and the 9600GTm), period.

Apple themselves (well, Applecare) have tried to pull this one on several people before and once the performance differences above were pointed out, they did the right thing.

Whether the person who set up the exchange actually knew what they were doing or not is another thing, so don't assume that they intentionally scammed you.
 
Read the Best Buy terms and conditions. They'll replace with the model MOST similar (model-wise, proc wise, ram-wise, gpu-wise) NOT to exceed original purchase price.

They replaced a low-tier MBP with a low tier MBP. The processor and RAM are upgrades over the 2007 MBP, the GPU is not. If you need the GPU power, pay the difference out of pocket.
 
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