iPhone 7(+) Did I screw up? Restoring from iPhone 7

Discussion in 'iPhone' started by gpoop, Nov 3, 2017.

  1. gpoop, Nov 3, 2017
    Last edited by a moderator: Nov 3, 2017

    gpoop macrumors regular

    Joined:
    Sep 8, 2017
    #1
    Ok, so I tried to update itunes last night and it failed twice so I didn't bother with it. So today I didn't try to update itunes but before I turned on my iphone X I did a backup on my 7, turned on the X, activated it, restored from last backup, watched it go threw all my songs one by one now seems to be stuck in step 4 saying "waiting for items to copy". It's been like this for over an hour now. 1309 songs.

    Could it be that it's just not done or it's a glitch and I should hit done?

    OR could it be stuck cause I didn't update iTunes?

    Btw, just checked my phone and a lot of songs are grey'ed out. Is it possible they just cannot be found?
     
  2. blackberrycubed, Nov 3, 2017
    Last edited: Nov 3, 2017

    blackberrycubed macrumors 6502a

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  3. gpoop thread starter macrumors regular

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    Sep 8, 2017
    #3
    Yup to what?
     
  4. Ron21 macrumors 6502a

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    Sep 6, 2007
    #4
    I'd leave it, i had experiences where iTunes was stuck on various steps for a long time and eventually completed. If it fails, just restore and try again :)
     
  5. Benz63amg macrumors 68030

    Benz63amg

    Joined:
    Oct 17, 2010
    #5
    are you sure its not just restoring all your iOS Apps from the backup? the iPhone will need to re download all these Apps from the App store on the iPhone, My iPhone X is installing the apps from my backup as we speak and its been doing it for close to an hour now, i have a rather big amount of apps so it all needs to be re downloaded to the iPhone X and it can take time.
     
  6. gpoop thread starter macrumors regular

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    Sep 8, 2017
    #6

    All apps are on there as well as all my photos. Alot of songs are gray'ed out. I do have the songs not only on the computer itself but also have two external hard drives that are plugged in. Could it be possible I have songs in too many places and it simply cannot locate them?
     
  7. NoBoMac Moderator

    NoBoMac

    Staff Member

    Joined:
    Jul 1, 2014
    #7
    Not on iTunes 12.7 or the "special" 12.6 version (12.6.3? Can't recall exact version)? If so, can see possible snags as 12.7 is the official supported version for 8/X and iOS 11. Syncs might work with older versions, but...

    I'd get iTunes upgraded and then try to do your music sync again. Should not have an issue unplugging the phone and trying again, since only stuck on music sync (ie. Nothing vital; have done same in past when seemingly stuck).
     
  8. bopajuice Suspended

    bopajuice

    Joined:
    Mar 22, 2016
    Location:
    Dark side of the moon
    #8
    Sounds like you got impatient and unplugged or disconnected before the transfer was complete.
     
  9. gpoop thread starter macrumors regular

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    Sep 8, 2017
    #9

    canceled sync and now stuck in canceling sync lol
     
  10. NoBoMac Moderator

    NoBoMac

    Staff Member

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    Jul 1, 2014
    #10
    Will probably need to kill iTunes as it tends to pretty much lock up when it gets like this. Worst case, might also need to reboot.
     
  11. gpoop, Nov 3, 2017
    Last edited: Nov 3, 2017

    gpoop thread starter macrumors regular

    Joined:
    Sep 8, 2017
    #11
    Pulled the plug on it. Closed itunes, opened Itunes, re sync'd and it worked! All my songs are on it! Thanks so much for the help.
     

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10 November 3, 2017